Hybrid Client Account Manager – Growth & Relationships

Placements24; Noord-Kaap; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary + commission

Hybrid work

Medical and retirement benefits

Training and development

Supportive culture

Job summary

Placements24 in Kimberley is seeking a results-oriented Customer Account Manager to manage and grow relationships with our client base, ensuring maximum value from products and services.

This hybrid role offers office and remote work with a focus on client satisfaction, business development, and retention strategies. The role requires strong communication, negotiation, and data analysis skills, plus CRM proficiency.

Qualifications

• Proven experience in account management, sales, or customer success roles.
• Strong negotiation and relationship‑building skills.
• Excellent communication and presentation abilities.
• Ability to analyze client data and identify strategic growth opportunities.
• Proficiency with CRM software and standard business applications.
• A relevant degree or equivalent professional experience is required.

Responsibilities

• Manage a portfolio of client accounts, fostering strong, long-term relationships.
• Conduct regular client meetings to assess satisfaction and identify new business opportunities.
• Understand client goals and ensure our offerings align with their evolving needs.
• Address and resolve client issues promptly and effectively, coordinating with internal teams.
• Track account progress, identify churn risks, and implement retention strategies.
• Prepare and present account reviews and performance reports to clients and management.

Skills

Account management

Sales

Negotiation

Relationship building

Communication

Data analysis

CRM software

Education

Degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

Placements24 in Kimberley is seeking a results-oriented Customer Account Manager to manage and grow relationships with our client base, ensuring maximum value from products and services.

This hybrid role offers office and remote work with a focus on client satisfaction, business development, and retention strategies. The role requires strong communication, negotiation, and data analysis skills, plus CRM proficiency.