Hybrid Client Relationship Manager – Recruitment Growth

Placements24; Vereeniging; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Commission-based pay

Hybrid work model

Job summary

Placements24 in Vereeniging, Gauteng seeks an experienced Client Relationship Manager to nurture and grow a portfolio of key corporate clients, translating objectives into effective talent acquisition strategies and partnering with an internal recruitment team to deliver results.

The role blends office collaboration in Vereeniging with hybrid remote work, offering a competitive salary and commission structure.

Qualifications

• 4+ years in a client-facing role in recruitment/HR services.
• Proven track record of managing and growing key client accounts.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and conflict-resolution abilities.
• Understanding of recruitment process and talent acquisition strategies.
• Experience with CRM and client management tools.
• Bachelor's degree preferred in related field.
• Resides in or near Vereeniging region, Gauteng.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of key clients.
• Act as the main point of contact for clients, addressing recruitment needs promptly and professionally.
• Understand clients' business strategies, culture, and talent requirements to provide tailored recruitment solutions.
• Collaborate with the internal recruitment team to ensure successful delivery of placements.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Conduct regular performance reviews with clients, reporting on recruitment metrics and outcomes.
• Proactively identify and mitigate risks or issues affecting client satisfaction.
• Stay informed about market trends, industry developments, and competitor activities to advise clients.
• Gather client feedback to drive improvements in service delivery and processes.
• Contribute to business development by leveraging client relationships for referrals and new leads.

Skills

Client relationship

Communication

Negotiation

CRM experience

Account growth

Education

Bachelor's degree (Business Admin/Marketing/HR)

Tools

CRM systems

Job description

Placements24 in Vereeniging, Gauteng seeks an experienced Client Relationship Manager to nurture and grow a portfolio of key corporate clients, translating objectives into effective talent acquisition strategies and partnering with an internal recruitment team to deliver results.

The role blends office collaboration in Vereeniging with hybrid remote work, offering a competitive salary and commission structure.