Strategic Account Manager — Telecom Growth & Client Success

Vox Telecommunications; KwaZulu-Natal; On-site; ZAR 300,000 - 540,000; Full time

Job summary

Vox Telecom in Durban/ Richards Bay is seeking an Account Manager to strengthen relationships with existing clients and drive revenue growth. You will manage key accounts, respond to client needs, and collaborate with sales, marketing, and customer service teams to deliver outstanding service.

The ideal candidate has 3–5+ years in sales or account management, a Bachelor's degree, and proficiency with CRM tools and MS Office.

Qualifications

• 3–5+ years in sales or account management.
• Bachelor’s degree in a related field preferred.
• Experience in the communications sector is a plus.

Responsibilities

• Grow client accounts and retain relationships to drive revenue.
• Collaborate with sales, marketing and customer service teams.
• Provide timely, accurate quotes, orders and invoices.
• Identify upselling and cross-selling opportunities.

Skills

CRM tools

MS Office

Communication

Negotiation

Education

Bachelor’s degree in Business, Marketing, Sales, or related field

Tools

CRM software

MS Office

Job description

Vox Telecom in Durban/ Richards Bay is seeking an Account Manager to strengthen relationships with existing clients and drive revenue growth. You will manage key accounts, respond to client needs, and collaborate with sales, marketing, and customer service teams to deliver outstanding service.

The ideal candidate has 3–5+ years in sales or account management, a Bachelor's degree, and proficiency with CRM tools and MS Office.