Strategic Telecom Account Manager

Boardroom Appointments; Durban; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Boardroom Appointments in Durban is seeking an Account Manager to develop and maintain relationships with customers and drive revenue growth across assigned accounts.

You will gain in-depth understanding of client businesses, identify key decision makers, and develop account plans in line with strategic objectives. The role requires 3 years of sales experience and strong telecommunications knowledge, with a focus on delivering solutions and meeting deadlines.

Qualifications

• 3 years knowledge and proven track record in Sales
• Business Acumen Essential
• Proficient in MS Office Essential
• General understanding of Small and Medium Business Essential
• Technical knowledge within OCT or Telecommunications Essential

Responsibilities

• Develop and maintain an account plan aligned with customer objectives.
• Understand customers' requirements and drive business growth with delivery and support teams.
• Serve as primary contact and ensure account health and timely sales deadlines.
• Generate leads and build a sales pipeline for assigned segments.
• Present solutions and proposals tailored to customer needs.
• Build trust with decision makers and maintain professional relationships.
• Record discussions and maintain accurate SFDC activity and account data.
• Identify new market opportunities and expand within existing clients.
• Coordinate pre-sales and after-sales activities in bid/tender processes.
• Stay informed on telecommunications services and industry trends.

Skills

Sales experience

Business acumen

MS Office

SMB understanding

Telecommunications knowledge

OCT knowledge

Account management

Tools

SFDC / Salesforce

Job description

Boardroom Appointments in Durban is seeking an Account Manager to develop and maintain relationships with customers and drive revenue growth across assigned accounts.

You will gain in-depth understanding of client businesses, identify key decision makers, and develop account plans in line with strategic objectives. The role requires 3 years of sales experience and strong telecommunications knowledge, with a focus on delivering solutions and meeting deadlines.