Strategic Account Manager - Remote South Africa

Placements24; Sandton; Hybride; ZAR 420 000 - 780 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Retirement fund contribution

Paid time off

Résumé du poste

Placements24 is seeking an experienced Customer Account Manager to join our remote-friendly team serving a portfolio of key clients in the business consulting sector. You will nurture relationships, understand client objectives, and drive value through our services, ensuring satisfaction and retention in a fully remote setup across South Africa.

Ideal candidates have proven account management success, strong communication and negotiation skills, and the ability to work independently with minimal

Qualifications

• Proven experience in account management and growing client accounts.
• Excellent communication, negotiation and interpersonal skills.
• Strong business sense and strategic thinking.
• Ability to work independently in a remote setting.

Responsabilités

• Manage a portfolio of high-value client accounts as the main contact.
• Develop long-term relationships with key stakeholders.
• Align consulting services with client needs and objectives.
• Identify upsell/cross-sell opportunities.
• Lead business reviews to assess ROI and future strategy.
• Collaborate with consultants and project managers for service delivery.
• Prepare proposals and reports for clients.
• Stay informed on industry trends and competitors.

Connaissances

Account management

Client relationships

Negotiation

CRM software

Remote work

Business acumen

Formation

Bachelor's degree in Business Administration

Outils

CRM software

Description du poste

Placements24 is seeking an experienced Customer Account Manager to join our remote-friendly team serving a portfolio of key clients in the business consulting sector. You will nurture relationships, understand client objectives, and drive value through our services, ensuring satisfaction and retention in a fully remote setup across South Africa.

Ideal candidates have proven account management success, strong communication and negotiation skills, and the ability to work independently with minimal