Senior Account Manager - Fully Remote

Placements24; Sandton; Hybride; ZAR 650 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Remote work

Commission & performance bonus

Professional development opportunities

Résumé du poste

WhatJobs Direct is seeking an experienced Senior Account Manager to lead strategic client relationships and drive revenue growth across South Africa in a fully remote role. You will manage a portfolio of high-value accounts, collaborate with internal teams, and conduct regular business reviews with senior stakeholders.

A proven track record in account management and strong negotiation skills are required for success.

Qualifications

• Minimum of 6 years in account management or strategic sales.
• Proven track record of growing key accounts and exceeding targets.
• Strong communication, negotiation, and interpersonal skills.

Responsabilités

• Manage a portfolio of strategic client accounts and foster long-term partnerships.
• Develop and execute account growth strategies to maximize revenue and CLV.
• Act as the primary contact for senior stakeholders within client organizations.
• Conduct regular business reviews and strategy sessions with clients.
• Identify upsell, cross-sell, and contract expansion opportunities.
• Collaborate with internal teams to ensure a seamless client experience and forecast revenue.

Connaissances

Account management

Strategic sales

Client relationship management

Negotiation

Communication

Formation

Bachelor's degree in Business or Marketing

MBA

Outils

Salesforce

MS Office

Description du poste

About the Role

Our client, WhatJobs Direct, is looking for an experienced and strategic Senior Account Manager to join their thriving sales division. This is a fully remote position, offering an exceptional opportunity to manage key client relationships from anywhere within South Africa. You will be responsible for nurturing and growing a portfolio of high-value accounts, ensuring client satisfaction, and driving significant revenue growth. The ideal candidate possesses strong leadership qualities, a deep understanding of client management, and a proven ability to navigate complex business needs. This role is crucial for maintaining and expanding our client's market leadership, making it an excellent prospect for a seasoned professional seeking a remote career.

Key Responsibilities

Manage and oversee a portfolio of strategic client accounts, fostering long-term partnerships. Develop and execute comprehensive account growth strategies to maximize revenue and client lifetime value. Act as the primary point of contact for senior stakeholders within client organizations. Conduct regular business reviews and strategy sessions with clients. Identify and pursue opportunities for upselling, cross-selling, and contract expansion. Collaborate closely with internal sales, support, and product teams to ensure seamless client experience. Negotiate contract renewals, amendments, and pricing structures. Provide accurate forecasting and reporting on account health and revenue projections. Stay abreast of industry trends, competitive landscapes, and client business objectives. Resolve complex client issues and proactively mitigate risks.

Requirements

Minimum of 6 years of experience in account management, client relations, or strategic sales roles. Proven track record of successfully managing and growing key accounts, exceeding targets. Exceptional communication, negotiation, presentation, and interpersonal skills. Strong business acumen and understanding of various industry sectors. Proficiency in CRM software (e.g., Salesforce) and advanced MS Office Suite skills. Demonstrated ability to work independently and manage time effectively in a remote setting. A dedicated home office environment with reliable high-speed internet. Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. Strategic thinker with strong analytical and problem-solving capabilities. Must be based in South Africa.

Benefits

This is a fully remote position offering unparalleled flexibility and work-life balance. Our client provides a highly competitive salary, attractive commission and bonus structures, and a comprehensive benefits package. You will benefit from continuous professional development opportunities, access to cutting-edge sales tools, and the chance to work with a globally recognized company. Join a supportive and collaborative virtual team environment where your contributions are valued and career advancement is encouraged. This role offers a significant opportunity to impact business success while enjoying the freedom of remote work.