Strategic Key Account Manager – Remote Growth Leader

Placements24; Randburg; Hybride; ZAR 600 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement annuity

Performance-based incentives

Hybrid work model

Résumé du poste

Placements24 is seeking a highly skilled Key Account Manager to manage and grow strategic client relationships in Randburg, Gauteng. You will act as the primary contact for top accounts, aligning client objectives with our solutions and driving revenue growth across a portfolio.

This remote-flexible role offers autonomy and strategic input, requiring 5+ years in key account management, strong CRM experience, and a consultative, results-driven mindset.

Qualifications

• Minimum of 5 years of experience in Key Account Management, strategic sales, or client relationship management, preferably in the B2B technology or services sector.
• Proven track record of managing large, complex client accounts and driving significant revenue growth.
• Exceptional interpersonal, communication, negotiation, and presentation skills.
• Strong business acumen and the ability to understand diverse client industries and challenges.
• Proficiency in CRM systems (e.g., Salesforce) and account management methodologies.
• Ability to work independently, manage priorities, and collaborate effectively in a remote or hybrid setting.
• Strategic thinker with strong analytical and problem-solving abilities.
• Bachelor's degree in Business Administration, Marketing, or a related field is required.

Responsabilités

• Develop and execute strategic account plans to drive growth, retention, and customer satisfaction for a portfolio of key clients.
• Serve as the primary point of contact and trusted advisor for designated key accounts.
• Understand clients' business goals, challenges, and operational needs to proactively propose relevant solutions.
• Identify and capitalize on opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews and performance discussions with key client stakeholders.
• Negotiate contract renewals and expansions, ensuring mutually beneficial terms.
• Collaborate with internal teams (e.g., sales, support, product) to ensure seamless service delivery and address client issues.
• Monitor client health, usage, and overall satisfaction, implementing strategies to mitigate churn risks.
• Gather market intelligence and client feedback to inform product development and strategic planning.
• Achieve and exceed revenue targets and key performance indicators for assigned accounts.

Description du poste

Placements24 is seeking a highly skilled Key Account Manager to manage and grow strategic client relationships in Randburg, Gauteng. You will act as the primary contact for top accounts, aligning client objectives with our solutions and driving revenue growth across a portfolio.

This remote-flexible role offers autonomy and strategic input, requiring 5+ years in key account management, strong CRM experience, and a consultative, results-driven mindset.