Store Operations & Sales Leader

Clicks Group; Pretoria; On-site; ZAR 210,000 - 330,000; Full time

Job summary

Clicks Group in Pretoria is seeking an Assistant Store Manager to support store leadership, drive sales, and ensure a high standard of customer service. You will manage stock, budget adherence, and labour planning while maintaining brand presentation and operational efficiency.

The role emphasizes staff motivation, adherence to policies, and execution of promotional activities to boost loyalty and club card uptake. A retail/FMCG background and a Grade 12 Plus degree are preferred.

Qualifications

• Essential: Grade 12 (Maths 50% and English 50%).
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Responsibilities

• Support the Store Manager in ensuring efficient operation of the store and service excellence.
• Drive sales through promotional activities and cross-selling/up-selling initiatives.
• Oversee stock management, shrinkage, housekeeping, and admin tasks.
• Execute in-store visual merchandising to align with brand image.
• Motivate and direct staff, and cover in the Store Manager's absence.
• Maintain daily staff schedules per labour policy.
• Drive customer service initiatives to enhance loyalty and club card participation.
• Complete weekly time and attendance and employee records for HR.

Skills

Financial management

Retail/FMCG

Stock management

Customer service

Labour legislation

People management

Competency-based interviewing

Planning and organising

Problem solving

Leading and supervising

Entrepreneurial thinking

Commercial thinking

Coping with pressure

Education

Grade 12 with Maths 50% and English 50%

Degree in Retail/Business Management

Job description

Clicks Group in Pretoria is seeking an Assistant Store Manager to support store leadership, drive sales, and ensure a high standard of customer service. You will manage stock, budget adherence, and labour planning while maintaining brand presentation and operational efficiency.

The role emphasizes staff motivation, adherence to policies, and execution of promotional activities to boost loyalty and club card uptake. A retail/FMCG background and a Grade 12 Plus degree are preferred.