Store Manager Mr Price Worcester CBD

Mr Price Group; Worcester; Presencial; ZAR 380.000 - 650.000; Jornada completa

Descripción de la vacante

Mr Price Group in Worcester, South Africa, is seeking a store leader to drive daily operations, meet targets, implement innovation initiatives and uphold exceptional customer service standards. You will manage stock, oversee risk and shrink, lead a team, develop staff, and translate sales data into action plans that boost profitability and brand presence.

Requirements include Grade 12 and 3–5 years in retail store management, with budgeting knowledge and a solid understanding of retail trade,

Formación

• Grade 12 is required.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsabilidades

• Lead and manage the daily operations of the store to meet targets and standards.
• Stock management: receive, unpack, merchandise, and replenish the sales floor; manage stock levels.
• Risk management: conduct compliance checks and ensure policies and procedures.
• Customer experience management: implement customer service processes and visual standards.
• Leadership & development: lead the team, coach, recruit, and manage performance; drive innovations from Head Office.

Conocimientos

Store management

Team leadership

Sales & service management

Budgeting

Educación

Grade 12

Descripción del empleo

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Risk Management:
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.