Store Manager: Lead Operations, Sales & Customer Experience

Mr Price Group; Worcester; On-site; ZAR 380,000 - 650,000; Full time

Job summary

Mr Price Group in Worcester, South Africa, is seeking a store leader to drive daily operations, meet targets, implement innovation initiatives and uphold exceptional customer service standards. You will manage stock, oversee risk and shrink, lead a team, develop staff, and translate sales data into action plans that boost profitability and brand presence.

Requirements include Grade 12 and 3–5 years in retail store management, with budgeting knowledge and a solid understanding of retail trade,

Qualifications

• Grade 12 is required.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Lead and manage the daily operations of the store to meet targets and standards.
• Stock management: receive, unpack, merchandise, and replenish the sales floor; manage stock levels.
• Risk management: conduct compliance checks and ensure policies and procedures.
• Customer experience management: implement customer service processes and visual standards.
• Leadership & development: lead the team, coach, recruit, and manage performance; drive innovations from Head Office.

Skills

Store management

Team leadership

Sales & service management

Budgeting

Education

Grade 12

Job description

Mr Price Group in Worcester, South Africa, is seeking a store leader to drive daily operations, meet targets, implement innovation initiatives and uphold exceptional customer service standards. You will manage stock, oversee risk and shrink, lead a team, develop staff, and translate sales data into action plans that boost profitability and brand presence.

Requirements include Grade 12 and 3–5 years in retail store management, with budgeting knowledge and a solid understanding of retail trade,