Store Manager Mr Price Mark St Bethal

Mr Price Group Careers; Govan Mbeki Local Municipality; Sur place; ZAR 350 000 - 550 000; Plein temps

Résumé du poste

Mr Price Group is seeking an experienced Store Manager to lead daily operations, optimize stock management, and drive sales growth while maintaining exceptional customer service.

You will oversee risk, compliance, leadership development, and innovation initiatives to enhance store performance and brand presence.

Qualifications

• Experience in retail store management with a focus on people leadership.
• Strong knowledge of sales and service management.
• Budgeting and cost-control within a retail environment.
• Understanding of retail trade, brand, customer and product dynamics.

Responsabilités

• Lead daily store operations to meet targets, innovation initiatives and customer service standards.
• Oversee stock reception, unpacking, merchandising and floor replenishment.
• Monitor stock levels to minimize loss and ensure adequate on-hand inventory.
• Analyze sales and profitability data to drive action plans and improve performance.
• Ensure compliance with policies and procedures and manage risk.
• Drive customer experience processes, promotions, markdowns and visual standards.
• Lead, coach and develop store team and manage performance.

Connaissances

Leadership

Budgeting

Customer focus

Retail knowledge

Formation

Grade 12

Description du poste

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.