Assistant Store Manager Mr Price Worcester CBD

Mr Price Group; Worcester; On-site; ZAR 380,000 - 480,000; Full time

Job summary

Mr Price Group Worcester CBD in the Western Cape seeks an Assistant Store Manager to support daily operations, manage stock, drive sales and oversee service delivery. You will lead a small team, monitor KPIs and implement training to enhance performance and brand alignment.

Qualifications include Grade 12 and 2–3 years in a supervisory role; strong communication, budgeting and MS Office skills are required to ensure excellent customer experiences and efficient store management.

Qualifications

• Grade 12 qualification.
• 2–3 years in supervisory/assistant store management.
• Knowledge of sales and service management.
• Budgeting skills.
• Proficiency in MS Office.
• Understanding of retail trade.
• Understanding of brand, customer and product.

Responsibilities

• Assist in daily store operations and support the store manager.
• Stock management, including stock receiving, unpacking, replenishment.
• Analyze sales and profitability data to support action plans.
• Lead, train, coach and develop store team; manage performance.
• Recruitment in line with company policies.
• Ensure customer service standards and store KPIs are met.

Skills

Effective Communication Skills

Budgeting Skills

Understanding of Retail Trade

Understanding of Brand, Customer &

Education

Grade: 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Worcester CBD

Western Cape, South Africa

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.