Assistant Store Manager Mr Price Worcester CBD

Mr Price Group Careers; Wes-Kaap; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Mr Price Worcester CBD is seeking an Assistant Store Manager to support daily store operations, deliver excellent customer service and drive sales targets in the Western Cape.

Responsibilities include stock control, team leadership, training and performance management, and ensuring compliance with company policies. The role requires a hands-on leader who can optimise in-store performance and brand experience.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Responsibilities

• Support the store manager in managing the daily operations of a store to meet objectives, targets and customer service standards.
• Stock management: ensure stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor stock levels and mitigate stock loss through defined processes.
• Oversee stockroom housekeeping and authorise write offs and returns.
• Analyse sales & profitability reports to inform action plans and increase sales.
• Review in-store product performance and provide feedback to support centre.
• Identify opportunities to increase sales and enhance brand awareness.
• Conduct compliance checks to ensure adherence to policies and procedures.
• Maintain customer experience processes to meet service standards.
• Lead and develop the team to achieve KPIs and implement training needs.
• Recruit, administer and manage performance per company policies.

Skills

Stock management

Sales analysis

Leadership

Training & development

Budgeting

Customer service

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Worcester CBD

Western Cape, South Africa

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.