Join the Magic at Mr Price! Seeking an experienced and results-driven Store Manager to lead all aspects of store operations while delivering exceptional customer experiences and achieving business objectives. The successful candidate will be responsible for driving sales and profitability, managing stock and risk, leading and developing a high-performing team, and ensuring operational excellence in line with company standards.
Key Responsibilities
Stock Management
- Ensure accurate receiving, unpacking, merchandising, and replenishment of stock.
- Monitor stock levels and implement controls to minimize stock loss and ensure product availability.
- Maintain an organised and compliant stockroom environment.
- Authorise stock write-offs, returns, recalls, and breakages in accordance with company procedures.
Sales Growth & Profitability
- Analyse sales performance and profitability reports to identify opportunities for growth and improve store performance.
- Monitor expenditure and implement action plans to achieve financial targets.
- Review product performance and provide feedback to relevant stakeholders.
- Identify and implement opportunities to increase sales, customer traffic, and brand awareness.
Risk & Compliance
- Ensure compliance with company policies, procedures, and operational standards.
- Conduct regular checks and audits to mitigate risk and maintain a safe and secure retail environment.
Customer Experience
- Deliver an exceptional shopping experience by ensuring consistent execution of promotions, visual merchandising standards, pricing, markdowns, and customer service initiatives.
- Continuously seek opportunities to improve customer satisfaction and loyalty.
Leadership & Talent Development
- Lead, inspire, and motivate the store team to achieve key performance indicators and business objectives.
- Identify training and development opportunities to build capability and support succession planning.
- Manage recruitment, performance, and employee relations in line with company policies and values.
Innovation & Continuous Improvement
- Drive the implementation of company-led innovation initiatives.
- Identify opportunities to improve operational efficiencies and enhance the customer experience.
Minimum Requirements
- Grade 12 / Matric.
- 3 to 5 years' experience in a retail management role.
- Strong understanding of sales, service, and retail operations management.
- Sound budgeting and financial management knowledge.
- Proficient in Microsoft Office applications.
- Effective communication and leadership skills.
- Good understanding of retail trading, customer behaviour, product management, and brand execution.
Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.