Store Manager Mr Price Worcester CBD

Mr Price Group Careers; Wes-Kaap; Presencial; ZAR 350.000 - 550.000; Jornada completa

Descripción de la vacante

Mr Price Group Limited is seeking a Store Manager to lead daily store operations in a dynamic South African retail environment. You will drive sales, customer service standards, stock management, and visual merchandising while coordinating with the head office on initiatives.

You will manage budgeting, staff development, and performance to meet store targets and strengthen brand presence. This role emphasizes leadership, compliance, and continuous improvement to delight customers.

Formación

• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsabilidades

• Lead and manage daily store operations to meet store targets, innovation initiatives, and customer service standards.
• Oversee stock management, merchandising, stock room upkeep, write-offs and returns.
• Analyse sales and profitability to drive action plans, raise sales, and monitor store expenditure.
• Ensure compliance with policies and procedures; conduct risk management checks.
• Coach, develop and manage performance of the store team; recruit and drive talent development.
• Implement innovation from Head Office to improve in-store processes and customer experience.

Conocimientos

Sales & service management

Budgeting

Retail business understanding

Team leadership

Educación

Grade 12

Descripción del empleo

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
  

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
  
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.