Store Manager Mr Price Mark St Bethal

Mr Price Group; Bethal; Sur place; ZAR 420 000 - 660 000; Plein temps

Résumé du poste

Mr Price Group in Bethal, Mpumalanga, is recruiting a Store Manager to lead daily store operations, hit targets, implement innovations, and uphold customer service standards while driving growth and brand presence.

You will manage stock, control costs, develop the team via coaching and training, and ensure compliance with company policies. Grade 12 and 3–5 years in retail store management, plus budgeting knowledge, are required.

Qualifications

• Grade 12
• 3 to 5 years' experience in a retail store management capacity
• Knowledge on sales & service management
• Budgeting knowledge
• Business understanding of retail trade, brand, customer & product

Responsabilités

• Stock Management: ensure stock is received, unpacked, merchandised and replenished on the sales floor; manage stock levels to mitigate stock loss; maintain stockroom housekeeping; approve write-offs, breakages, recalls and returns.
• Sales Growth & Profitability: analyze sales and profitability reports to plan actions, monitor store expenditure, review product performance and provide feedback for growth.
• Risk Management: conduct compliance checks to ensure adherence to policies and procedures.
• Customer Experience Management: implement customer experience processes through markdowns, pricing, promotions, feedback and visual standards.
• Leadership & Development: lead the store team to achieve KPIs, identify training needs, and manage performance.
• Innovation: implement head-office innovation initiatives to delight customers and improve in-store processes.

Formation

Grade 12

Description du poste

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.