Store Manager Mr Price Table Bay Mall

Mr Price Group; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Mr Price Group in Cape Town seeks an experienced Store Manager to lead daily store operations, achieve targets and deliver outstanding customer service. You will oversee stock handling, promotions, and visual standards while driving sales growth.

The role requires 3–5 years in retail store management, solid budgeting knowledge, and strong leadership to coach a high-performing team in a fast-paced environment.

Qualifications

• Grade 12 minimum.
• 3–5 years' experience in a retail store management capacity.
• Knowledge of sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Lead and manage daily store operations to meet targets and customer service standards.
• Monitor stock received, merchandising and replenishment of the sales floor.
• Analyse sales data and implement action plans to improve performance and profitability.
• Ensure compliance with policies and procedures and manage risk.
• Drive customer experience initiatives, promotions and visual standards.
• Lead, coach and develop the store team and manage performance.

Skills

Store management

Sales leadership

Budgeting

Staff development

Education

Grade 12

Job description

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.