Store Manager Mr Price Mark St Bethal

Mr Price Group; Govan Mbeki Local Municipality; Sur place; ZAR 450 000 - 600 000; Plein temps

Résumé du poste

Mr Price Group is seeking a Store Manager to lead daily store operations, focusing on achieving targets, delivering strong customer service, and driving profitability in a dynamic retail environment.

The role requires Grade 12 and 3–5 years of retail store management experience, with knowledge of sales, service management and budgeting. You will oversee stock, promotions and staff development to ensure excellent customer experiences.

Qualifications

• Grade 12
• 3 to 5 years' experience in a retail store management capacity
• Knowledge on sales & service management
• Budgeting knowledge
• Business understanding of retail trade, brand, customer & product

Responsabilités

• Lead and manage daily store operations to meet targets and customer service standards.
• Stock management: ensure stock is received, unpacked, merchandised and replenished; monitor stock levels and housekeeping of stockroom.
• Sales growth & profitability: analyze sales reports and implement action plans to boost performance and monitor store expenditure.
• Risk management: conduct compliance checks to enforce policies and procedures.
• Customer experience management: implement customer experience processes and maintain visual standards and promotions.
• Leadership & development: drive the team, identify training needs, and manage performance within company policies.

Connaissances

Retail store management

Sales & service management

Budgeting

Brand & customer understanding

Formation

Grade 12

Description du poste

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.