Store Manager Sheet Street Hebron Mall

Mr Price; Pretoria; Sur place; ZAR 360 000 - 520 000; Plein temps

Résumé du poste

Mr Price is seeking a Store Manager to lead daily store operations in Pretoria, ensuring targets and customer service standards are met. The role requires Grade 12 and 3 years’ store management experience, with a focus on stock control, merchandising, and profitability.

The role emphasizes leadership, budgeting, and team development, with responsibilities spanning recruitment, coaching, and performance management to achieve KPI targets in a retail environment.

Qualifications

• Grade 12 qualification required.
• Minimum 3 years’ store or assistant store management experience in retail.
• Proven budgeting and leadership capabilities.
• Strong communication and customer service focus.

Responsabilités

• Lead daily store operations to meet targets and customer service standards.
• Manage stock reception, merchandising, replenishment and stockroom upkeep.
• Analyse sales data and implement action plans to increase sales and profitability.
• Conduct compliance checks and risk management.
• Drive customer experience processes and implement promotions.
• Recruit, coach, and manage performance; develop talent and succession.

Connaissances

Store management

Budgeting

Communication

Sales & service management

Leadership

Team development

Brand understanding

Retail trade

Formation

Grade 12

Outils

MS Office

Description du poste

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Grade 12
• 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

‘Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.’