Store Manager Sheet Street Centre Walk

Mr Price Group; Pretoria; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Mr Price Group is seeking a Store Manager for the Sheet Street Centre Walk in Pretoria. You will lead day-to-day store operations to meet targets and customer service standards, manage stock and replenishment, and drive sales growth with effective action plans.

As a leader, you will guide the team, ensure compliance with policies, and contribute to a positive shopping experience while managing budgets and performance.

Qualifications

• Grade 12 is required.
• 3+ years store or assistant store management experience preferred in a similar retail environment.
• Strong sales and service management skills.
• Budgeting experience beyond basic figures.
• Proficiency in MS Office.
• Excellent communication abilities.
• Knowledge of retail trade dynamics and brand understanding.

Responsibilities

• Lead daily store operations to meet targets and customer service standards.
• Manage stock reception, unpacking, replenishment and stock loss controls.
• Analyze sales and profitability data to identify action plans and boost sales.
• Ensure compliance with administrative checks, audits, and safety standards.
• Drive customer experience through merchandising, pricing, promotions and feedback loops.
• Lead and develop store team, recruit and manage performance per policy.

Skills

Sales & service management

Budgeting

Communication skills

Retail trade

Brand customer understanding

Education

Grade 12

Tools

MS Office

Job description

Store Manager Sheet Street Centre Walk

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

• Grade 12
• 3 Years’ofStore or Assistant Store Managementexperience preferablyin a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

‘Mr Price Group Limited is an equal opportunity employerand is committed to Employment Equity.’