Store Leader Drakenstein Sentrum

Wellness Warehouse; Paarl; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Wellness Warehouse Paarl is seeking a Store Leader to drive store performance and health-focused brand presence. You will oversee daily operations, manage a team, and ensure excellent customer service while maintaining stock accuracy and visual merchandising.

Responsibilities include optimizing selling space, controlling costs, leading and coaching staff, completing store audits, and delivering sales targets. Weekend and extended hours availability is required.

Qualifications

• Strong written and verbal communication skills.
• Fully computer literate with basic software knowledge.
• Proficiency in stock management, cost control and cost management.
• Minimum 5 years retail experience including 2-3 years managerial experience.
• A genuine interest in health and wellness brand ambassadors, weekends and extended retail hours.

Responsibilities

• Manage customer interactions, complaints and requests.
• Optimize selling space and drive replenishment to ensure stock availability.
• Conduct floor walks to ensure housekeeping disciplines are adhered to.
• Store profitability, sales targets and gross profit management.
• Interpret income statements and implement action plans.
• Identify challenges, trends and opportunities for improvement.
• Lead, develop and retain team members; coaching and mentoring.
• Ensure monthly store audit benchmarks are achieved and improved.

Skills

Strong communication

Computer literacy

Stock management

Cost control

Team leadership

Retail sales experience

Education

Retail management diploma or degree (advantageous)

Job description

Paarl, South Africa | Posted on 12/10/2026

• Manage customer interactions, complaints and requests
  

• Optimize selling space and drive replenishment to ensure stock availability
  

• Conduct floor walks to ensure housekeeping disciplines are adhered to
  

• Store Profitability o Sales -
  

• meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement
  

• Store Disciplines & Productivity
  

• Ensuring that monthly store audit benchmarks are achieved and improved upon
  

• Effective stock control and stock management
  

• Effective cash handling procedures and controls
  

• Lead, develop and retain team members
  

• Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR
  

Requirements

Job Specifications

• Grade 12
  

• Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
  

• Wellness on-the-job Store Leader training
  

• A genuine interest in health and wellness - brand ambassadors
  

• Fully computer literate o Strong written and verbal communication skills
  

• Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
  

• Admin qualification - a retail management diploma or degree would be advantageous
  

• Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
  

• A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills
  

• Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management