Store Leader Waterfall Walk

Zohorecruit; Midrand; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Zohorecruit is seeking a Store Leader for a wellness retailer in South Africa. You will manage customer interactions, optimize floor space, and drive replenishment to keep stock available.

The role emphasizes housekeeping, stock control, cash handling, and leading a high-performing team, with focus on governance and continuous improvement. Ideal candidates bring wellness retail experience (3+ years), a retail management qualification, strong communication, and computer literacy.

Qualifications

• Grade 12 required.
• Wellness training or related managerial qualifications preferred.
• Minimum 3 years wellness retail experience including managerial duties.
• Strong computer literacy and stock/cost control skills.
• Willingness to work weekends and extended retail hours.

Responsibilities

• Manage customer interactions, complaints and requests.
• Optimize selling space and drive replenishment to ensure stock availability.
• Conduct floor walks to ensure housekeeping disciplines are adhered to.
• Meet or exceed targets GP, reduce wastage and improve stock accuracy within benchmarks.
• Interpret income statements and formulate actionable plans.
• Identify challenges, trends and opportunities to drive continuous improvement.
• Ensure monthly store audit benchmarks are achieved and improved.
• Lead, develop and retain team members; drive performance and coaching.
• Maintain effective cash handling procedures and controls.

Skills

Stock management

Team leadership

Customer service

Cost control

Education

Retail management diploma or degree (advantageous)

Wellness Foundation Training

Wellness managerial training

Tools

Stock management software

Job description

Halfway House, South Africa | Posted on 30/09/2026

Manage customer interactions, complaints and requests

Optimize selling space and drive replenishment to ensure stock availability

Conduct floor walks to ensure housekeeping disciplines are adhered to

Store Profitability o Sales -

meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement

Store Disciplines & Productivity

Ensuring that monthly store audit benchmarks are achieved and improved upon

Effective stock control and stock management

Effective cash handling procedures and controls

Lead, develop and retain team members

Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR

Requirements

Job Specification s

Grade 12

Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)

Wellness on-the-job Store Leader training

A genuine interest in health and wellness - brand ambassadors

Fully computer literate o Strong written and verbal communication skills

Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management

Admin qualification - a retail management diploma or degree would be advantageous

Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)

A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills

Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management