Store Admin Manager

Staff Unlimited Recruitment Pty Ltd; Gqeberha; On-site; ZAR 279,000 - 390,600; Full time

Job summary

Staff Unlimited Recruitment Pty Ltd is seeking an experienced Store Admin Manager in Gqeberha to oversee all store administration functions, ensuring operational efficiency and profitability. The ideal candidate will manage day-to-day operations, support HR processes, and drive customer service excellence while mentoring administrative staff.

This role requires a minimum of 3 years’ retail experience and 3+ years in management. A valid driver’s license and willingness to work retail hours are essential.

Qualifications

• Minimum 3 years’ retail experience in relevant areas.
• 3+ years’ management experience supervising a team of 8 or more.
• Computer literacy with strong MS Office skills.
• Willingness to work retail trading hours, including weekends.
• Valid driver's licence and own reliable transport.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Manage goods in transit, receiving processes, and stock movements.
• Assist in controlling store shrinkage and stock losses.
• Drive customer loyalty initiatives and support customer service.
• Coordinate HR-related processes and maintain performance management.
• Manage cash office operations and maintain transaction integrity.

Skills

Retail administration

Operations management

Financial management

People management

MS Office skills

Education

Grade 12 / Matric

Job description

Our client, a leading retailer, is seeking an experienced Store Admin Manager to oversee and optimise all store administration functions, ensuring operational efficiency, compliance, and profitability. This role is ideal for a hands‑on retail professional with strong administrative, financial, and people management experience.

Duties include:

• Support the Store Manager in the day-to-day operations and overall performance of the store.
• Manage and monitor goods in transit, receiving processes, and stock movements in accordance with company procedures.
• Assist in controlling store shrinkage, stock losses, and consumable expenses to achieve business objectives.
• Drive customer loyalty initiatives and support customer service excellence.
• Coordinate and administer all HR-related processes, documentation, and submissions in line with company policies and procedures.
• Oversee workforce management systems, including employee scheduling, attendance, and timekeeping.
• Ensure performance management processes are implemented and maintained effectively.
• Manage cash office operations, daily takings, banking processes, and cash controls.
• Maintain transaction integrity through the implementation and monitoring of internal control procedures.
• Monitor cashier productivity, service levels, and operational compliance.
• Oversee goods receiving, returns, credits, and related administrative functions while providing guidance and support to team members.
• Ensure accurate processing of incoming and outgoing stock transactions.
• Assist with store budgeting, financial administration, and expense management.
• Develop, mentor, and manage administrative and operational support staff.

Minimum Requirements

• Grade 12 / Matric.
• Minimum 3 years’ retail experience in areas such as:
• Minimum 3+ years’ management experience supervising a team of approximately 8 or more employees.
• Computer literacy with strong MS Office skills.
• Willingness to work retail trading hours, including weekends and public holidays.
• Strong retail administration and operational management experience.
• Valid driver's licence and own reliable transport

This opportunity is suited to a driven retail professional who enjoys balancing administration, operations, people management, and financial controls while contributing to the overall success of a busy retail environment.