Store Manager

Milton Resourcing; Johannesburg; On-site; ZAR 480,000 - 660,000; Full time

Job summary

A leading national retail group is seeking an experienced Store Manager to oversee operations in a busy retail branch in Johannesburg. The role involves managing all aspects of store operations, including financial analysis, stock control, and HR management. The ideal candidate will possess over five years of retail management experience and strong leadership skills. This position offers the opportunity to lead a dynamic team while ensuring compliance with standards and improving profitability.

Qualifications

• 5+ years’ experience in retail store management is required.
• Strong analytical skills for financial reporting and operational analysis.
• Valid driver’s license and reliable transport needed.

Responsibilities

• Manage overall store operations to achieve profitability and sales targets.
• Lead and mentor the store team for maximum productivity.
• Ensure compliance with company policies and retail standards.
• Lead, coach, and develop store team for performance.
• Plan stock, shrinkage control, and inventory accuracy.
• Drive promotions, merchandising, and customer service initiatives.
• Analyse financial and operational reports for improvements.
• Admin HR processes including scheduling and performance reviews.

Skills

Operational management

Financial analysis

Staff leadership

Problem-solving

Customer experience focus

Education

Grade 12 / Matric

Diploma or BCom in Retail Management

Tools

SAP

UNISOLV

Qlikview

Kronos

Job description

About the Role

A leading national retail group is seeking an experienced and hands‑on Store Manager to oversee all operational, financial, and HR aspects of a busy retail branch. The ideal candidate will have extensive experience in retail management, stock control, cash handling, and staff leadership in a large‑format retail or FMCG environment.

Key Responsibilities

• Manage overall store operations to achieve profitability and sales targets.
• Oversee store administration, cash office, and point‑of‑sale operations.
• Ensure compliance with company policies, SOPs, and retail standards.
• Lead, coach, and mentor the store team to maximise productivity and development.
• Plan, implement, and monitor stock control, shrinkage, and inventory accuracy.
• Coordinate promotions, merchandising, and customer service initiatives.
• Analyse financial and operational reports to drive business improvements.
• Manage HR processes including scheduling, leave, and performance management.

Minimum Requirements

• Grade 12 / Matric (essential).
• Diploma, BCom, or Retail Management qualification (advantageous).
• 5+ years’ experience in retail store management.
• Experience with SAP, UNISOLV, Qlikview, or Kronos (advantageous).
• Strong financial, analytical, and leadership skills.
• Valid driver’s license and own reliable transport.

Competencies

• Excellent problem‑solving, decision‑making, and organisational skills.
• High attention to detail and accountability.
• Strong interpersonal, conflict resolution, and people management skills.
• Strategic thinking with a focus on customer experience and operational excellence.

Location Preference

Candidates residing in or near Johannesburg suburbs such as Sandton, Parkmore, Norwood, Killarney, Boskruin, and surrounding areas will be preferred.