Store Assistant Manager

Milton Resourcing; Pretoria; On-site; ZAR 180,000 - 260,000; Full time

Job summary

A reputable retail group in South Africa is seeking an experienced Store Assistant Manager to support daily operations and leadership within the store. The role involves overseeing stock control, enhancing customer service, and supporting HR processes while maintaining compliance with health and safety standards. Candidates should have over 5 years of retail experience, strong leadership skills, and a valid driver's license. Join a dynamic team committed to excellence in the health and wellness sector.

Qualifications

• 5+ years' experience in Retail/FMCG operations.
• At least 2 years in a supervisory or management role.
• Experience in stock management, merchandising, and cash control.
• Valid driver’s license and own reliable transport.

Responsibilities

• Assist the Store Manager with overall store operations.
• Oversee stock control and replenishment.
• Supervise and guide department teams.
• Manage customer service standards.
• Oversee online and click-and-collect operations.
• Support HR and admin processes, including scheduling, leave, and performance management.
• Ensure merchandising, pricing, and promotional standards are upheld.
• Maintain housekeeping and compliance with health and safety standards.

Skills

Leadership

Organisational ability

Customer service management

Stock management

FMCG operations

Cash handling

MS Office

SAP ERP

Education

Grade 12 / Matric

Retail or Business Management qualification

Tools

MS Office

SAP or similar ERP systems

Job description

About the Role:

A reputable national retail group within the health and wellness sector is seeking an experienced Store Assistant Manager to support the Store Manager in daily operations, team leadership, and achieving sales targets. This is a hands‑on position suited to a proactive retail professional with solid FMCG or supermarket management experience.

Key Responsibilities:

• Assist the Store Manager with overall store operations and performance.
• Oversee stock control, replenishment, and shrinkage management.
• Supervise and guide department teams to ensure operational excellence.
• Manage customer service standards and resolve queries timeously.
• Oversee online and click‑and‑collect operations.
• Support HR and admin processes, including scheduling, leave, and performance management.
• Ensure merchandising, pricing, and promotional standards are upheld.
• Maintain housekeeping and compliance with health and safety standards.

Minimum Requirements:

• Grade 12 / Matric (essential).
• Retail or Business Management qualification (advantageous).
• 5+ years’ experience in Retail / FMCG operations, with at least 2 years in a supervisory or management role.
• Experience in stock management, merchandising, and cash control.
• Strong leadership and organisational ability.
• Computer literate (MS Office; SAP or similar ERP systems advantageous).
• Valid driver’s license and own reliable transport.