Store Assistant Manager

Milton Resourcing; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable national retail group is seeking an experienced Store Assistant Manager in Johannesburg to support daily operations and achieve sales targets. The ideal candidate will have over 5 years' experience in retail/FMCG, with at least 2 years in a supervisory role. Key responsibilities include stock management, overseeing customer service, and ensuring operational excellence. Strong leadership and organizational skills are essential, along with a valid driver's license and reliable transport.

Qualifications

• Grade 12 / Matric is essential.
• 5+ years’ experience in Retail / FMCG operations.
• At least 2 years in a supervisory or management role.
• Valid driver’s license and reliable transport.

Responsibilities

• Assist the Store Manager with overall store operations.
• Oversee stock control and shrinkage management.
• Supervise and guide department teams.
• Manage customer service standards.

Skills

Leadership

Stock management

Customer service

Organizational ability

Computer literacy

Education

Grade 12 / Matric

Retail or Business Management qualification

Tools

MS Office

SAP or similar ERP systems

Job description

About the Role:

A reputable national retail group within the health and wellness sector is seeking an experienced Store Assistant Manager to support the Store Manager in daily operations, team leadership, and achieving sales targets. This is a hands‑on position suited to a proactive retail professional with solid FMCG or supermarket management experience.

Key Responsibilities:

• Assist the Store Manager with overall store operations and performance.
• Oversee stock control, replenishment, and shrinkage management.
• Supervise and guide department teams to ensure operational excellence.
• Manage customer service standards and resolve queries timeously.
• Oversee online and click‑and‑collect operations.
• Support HR and admin processes, including scheduling, leave, and performance management.
• Ensure merchandising, pricing, and promotional standards are upheld.
• Maintain housekeeping and compliance with health and safety standards.

Minimum Requirements:

• Grade 12 / Matric (essential).
• Retail or Business Management qualification (advantageous).
• 5+ years’ experience in Retail / FMCG operations, with at least 2 years in a supervisory or management role.
• Experience in stock management, merchandising, and cash control.
• Strong leadership and organisational ability.
• Computer literate (MS Office; SAP or similar ERP systems advantageous).
• Valid driver’s license and own reliable transport.