Spa Operations Director

People Dimension; Johannesburg; On-site; ZAR 250,000 - 350,000; Full time

Job summary

People Dimension in Johannesburg is seeking an experienced Spa Manager to oversee daily operations and ensure premium service delivery. You will lead therapists and front-d desk staff while driving guest satisfaction and operational excellence.

Responsibilities include marketing initiatives, event coordination, budget control, scheduling, and staff development to maintain high standards across services and products.

Qualifications

• Proven experience as Spa Manager or similar role in spa/wellness industry.
• Certification in spa management, hospitality, or related field.
• Strong leadership and multitasking abilities.

Responsibilities

• Oversee day-to-day spa operations and service delivery.
• Supervise therapists, receptionists, and support staff.
• Develop marketing strategies and manage events and loyalty programs.
• Monitor budgets, finances, and inventory; maintain records.

Skills

Leadership

Staff management

Communication

Budgeting

Training and development

Education

Spa management certification

Job description

People Dimension in Johannesburg is seeking an experienced Spa Manager to oversee daily operations and ensure premium service delivery. You will lead therapists and front-d desk staff while driving guest satisfaction and operational excellence.

Responsibilities include marketing initiatives, event coordination, budget control, scheduling, and staff development to maintain high standards across services and products.