Spa Director

Placements24; Upington; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Executive salary and bonus structure

Health, dental, and vision insurance

Professional development and executive

Spa services and products allowance

Relocation assistance

Job summary

Placements24 is seeking an experienced Spa Director to lead a luxury spa in Upington, South Africa. This executive role covers strategic direction, operations, staff management, marketing, guest experiences and budgetary control.

The ideal candidate will have extensive spa or luxury hospitality experience, strong financial acumen, and a passion for service excellence to elevate the brand and profitability.

Qualifications

• 8+ years in spa management or luxury hospitality management.
• Proven track record in P&L management, budgeting and financial reporting.
• Strong leadership, communication, and interpersonal skills.
• Deep knowledge of spa operations, treatments and wellness trends.
• Experience in staff development, training and performance management.

Responsibilities

• Develop and implement strategic business plans to drive revenue and profitability.
• Lead, recruit, train, and manage spa staff, fostering excellence and teamwork.
• Oversee daily spa operations and ensure exceptional guest experiences.
• Curate a comprehensive menu of spa services and treatments.
• Manage inventory, vendor relationships and budgets; monitor marketing initiatives.
• Ensure compliance with health, safety and regulatory standards.

Skills

Leadership

P&L management

Strategic planning

Communication

Education

Bachelor's degree in Hospitality Management or related field

Job description

About the Role

Our client is seeking a seasoned and visionary Spa Director to lead their luxury spa in Upington . This executive role is responsible for the overall strategic direction, operational management, and financial performance of the spa. You will oversee all aspects of spa operations, including staff management, service development, marketing, client experience, and budgetary control. The ideal candidate is a dynamic leader with extensive experience in the hospitality or wellness industry, a passion for service excellence, and a proven ability to drive profitability and enhance brand reputation. This is a premier opportunity to shape the future of a high-end spa and deliver unparalleled wellness experiences to guests.

Key Responsibilities

• Develop and implement strategic business plans to achieve spa revenue and profitability goals.
• Lead, recruit, train, and manage spa staff, fostering a culture of excellence and teamwork.
• Oversee daily spa operations, ensuring seamless service delivery and exceptional guest experiences.
• Develop and curate a comprehensive menu of spa services and treatments, staying ahead of industry trends.
• Manage spa inventory, vendor relationships, and operational budgets effectively.
• Implement and monitor marketing initiatives to attract and retain clientele.
• Ensure compliance with all health, safety, and regulatory standards.

Requirements

• Extensive experience in spa management or luxury hospitality management (minimum 8 years).
• Demonstrated success in P&L management, budget forecasting, and financial reporting.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of spa operations, treatments, and wellness trends.
• Experience in staff development, training, and performance management.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• A highly competitive executive salary and bonus structure.
• Comprehensive health, dental, and vision insurance benefits.
• Opportunities for professional development and executive training programs.
• Generous allowance for spa services and products.
• Relocation assistance may be provided for qualified candidates.