Senior Spa Operations & Revenue Leader

Placements24; Sandton; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Highly competitive salary and bonuses

Comprehensive health and wellness

Professional development and industry

Prestigious spa setting

Influence over spa strategy

Job summary

Placements24 in Sandton is seeking a highly motivated Senior Spa Manager to oversee all aspects of operations at a flagship luxury spa. You will lead staff, ensure exceptional guest experiences, and drive revenue while maintaining brand standards.

This role requires a proven track record in spa or hospitality leadership, excellent communication, and a passion for delivering five-star service in a premium environment.

Qualifications

• Minimum 5 years in spa management or senior hospitality/beauty role.
• Proven leadership and team management skills.
• Strong understanding of spa operations, treatments, and financials.

Responsibilities

• Oversee daily spa operations, ensuring high standards of service delivery and client satisfaction.
• Manage, train, and motivate spa staff, including therapists and receptionists.
• Develop and implement marketing strategies to attract and retain clients.
• Manage inventory, ordering, and cost control for spa products and supplies.
• Handle client inquiries, complaints, and feedback professionally and efficiently.
• Ensure compliance with health, safety, and hygiene regulations within the spa.

Skills

Spa operations

Leadership

Staff development

Customer service

Budget management

Marketing

Job description

Placements24 in Sandton is seeking a highly motivated Senior Spa Manager to oversee all aspects of operations at a flagship luxury spa. You will lead staff, ensure exceptional guest experiences, and drive revenue while maintaining brand standards.

This role requires a proven track record in spa or hospitality leadership, excellent communication, and a passion for delivering five-star service in a premium environment.