Spa Director

Placements24; Randburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Highly competitive salary

Benefits package

Bonuses & profit-sharing

Employee discounts

Executive training & development

Job summary

Placements24 invites applications for a Spa Director to lead a luxury spa in Randburg, Gauteng. The role demands strategic direction, operational excellence, and an exceptional guest experience.

You will build a world-class team, manage services, and drive innovation to uphold the spa’s premier status. The successful candidate will have 5+ years in spa management or senior leadership within luxury hospitality, strong leadership and communication skills, and experience with spa software, POS

Qualifications

• Minimum 5 years of experience in spa management or a senior leadership role within the luxury hospitality or wellness sector.
• Proven track record of successfully managing spa operations, staff, and financial performance.
• Strong understanding of diverse spa treatments, wellness therapies, and beauty trends.
• Exceptional leadership, communication, and interpersonal skills.
• Experience with spa software, POS systems, and financial management tools.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Responsibilities

• Develop and implement strategic plans to achieve spa goals, including revenue targets and service excellence.
• Oversee all spa operations, ensuring the highest standards of service, hygiene, and guest satisfaction.
• Lead, recruit, train, and motivate the spa team, fostering a culture of professionalism and continuous improvement.
• Manage spa finances, including budgeting, forecasting, payroll, and inventory control.
• Develop and execute marketing strategies to drive bookings and enhance brand visibility.
• Source and manage relationships with vendors and suppliers for spa products and equipment.
• Ensure compliance with all health, safety, and licensing regulations.

Skills

Spa management

Leadership

Communication

Interpersonal skills

POS systems

Education

Bachelor's degree in Hospitality Management / Business Administration

Tools

Spa software

POS systems

Financial management tools

Job description

About the Role

Our client is seeking an experienced and visionary Spa Director to lead their luxury spa located in Randburg . You will be responsible for the overall strategic direction, operational management, and financial performance of the spa, ensuring an unparalleled guest experience. This role demands strong leadership, exceptional service acumen, and a deep understanding of the spa and wellness industry. As Spa Director, you will cultivate a world-class team, manage all aspects of spa services, and drive innovation to maintain the spa's reputation as a premier destination in Gauteng .

Key Responsibilities

• Develop and implement strategic plans to achieve spa goals, including revenue targets and service excellence.
• Oversee all spa operations, ensuring the highest standards of service, hygiene, and guest satisfaction.
• Lead, recruit, train, and motivate the spa team, fostering a culture of professionalism and continuous improvement.
• Manage spa finances, including budgeting, forecasting, payroll, and inventory control.
• Develop and execute marketing strategies to drive bookings and enhance brand visibility.
• Source and manage relationships with vendors and suppliers for spa products and equipment.
• Ensure compliance with all health, safety, and licensing regulations.

Requirements

• Minimum 5 years of experience in spa management or a senior leadership role within the luxury hospitality or wellness sector.
• Proven track record of successfully managing spa operations, staff, and financial performance.
• Strong understanding of diverse spa treatments, wellness therapies, and beauty trends.
• Exceptional leadership, communication, and interpersonal skills.
• Experience with spa software, POS systems, and financial management tools.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Highly competitive annual salary and comprehensive benefits package.
• Performance-based bonuses and profit-sharing opportunities.
• Generous employee discounts on spa services and retail products.
• Opportunities for continued professional development and executive training.
• A prestigious work environment with a focus on excellence and client care.