Shift Leader - Fast-Paced Food Service & Order Flow

Pedros; Klerksdorp; On-site; ZAR 167,000 - 223,000; Full time

Job summary

Pedros in Klerksdorp is seeking a store supervisor to manage the flow of orders between the kitchen and customers, ensuring speed, accuracy, and quality. The role involves greeting customers, taking orders, presenting items, and maintaining a clean, compliant counter area.

Ideal candidates demonstrate strong communication, leadership, and the ability to work independently in a fast-paced environment while upholding hygiene and safety standards.

Qualifications

• Strong communication and customer service skills.
• Accurate order taking and attention to detail.
• Ability to multitask in a fast-paced environment.
• Capable of handling cash and using a POS.
• Professional hygiene and presentation.
• Supervisory experience preferred.
• Strong leadership and organisational skills.

Responsibilities

• Greet customers and create a positive impression.
• Take orders in person, drive-thru, or online.
• Present food and drinks neatly and on time.
• Ensure orders match receipts and requests.
• Maintain cleanliness of counter and dining area.
• Follow food safety and company standards.
• Coordinate with kitchen staff for smooth flow.
• Resolve customer concerns and escalate when needed.
• Restock cups, lids, sauces, and napkins.

Skills

Communication

Customer service

Attention to detail

Time management

Teamwork

Cash handling

Problem solving

Professional hygiene

Job description

Pedros in Klerksdorp is seeking a store supervisor to manage the flow of orders between the kitchen and customers, ensuring speed, accuracy, and quality. The role involves greeting customers, taking orders, presenting items, and maintaining a clean, compliant counter area.

Ideal candidates demonstrate strong communication, leadership, and the ability to work independently in a fast-paced environment while upholding hygiene and safety standards.