Launch Shift Supervisor - Fast-Paced Restaurant (Pinetown)

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Pedros Chicken in Pinetown invites you to join our family as we open a brand-new store. This is a launch team role offering growth in a fast-paced environment and a chance to help build a strong store culture from day one.

As a supervisor, you will manage shift operations and ensure service, quality, and productivity standards. Key tasks include greeting customers, taking orders in person, drive-thru, or online pickups, presenting items neatly, checking receipts, maintaining cleanliness, and

Qualifications

• Experience in customer service preferred.
• Strong communication and attention to detail.
• Ability to work in a fast-paced environment.
• Basic cash handling and POS skills.
• Willingness to supervise and organize tasks.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take orders accurately in person, drive-thru, or online.
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and upscale when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Communication

Attention to detail

Fast-paced work

Time management

Teamwork

Cash handling

Problem solving

Hygiene

Tools

POS system

Job description

Pedros Chicken in Pinetown invites you to join our family as we open a brand-new store. This is a launch team role offering growth in a fast-paced environment and a chance to help build a strong store culture from day one.

As a supervisor, you will manage shift operations and ensure service, quality, and productivity standards. Key tasks include greeting customers, taking orders in person, drive-thru, or online pickups, presenting items neatly, checking receipts, maintaining cleanliness, and