Shift Supervisor: Fast-Paced Cashier & Service Leader

Pedros Chicken; Noordwes; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Pedros Chicken in Klerksdorp, North West, seeks a motivated shift supervisor to lead a busy Wackys store. You will manage shift operations, ensure service, quality, and productivity standards, and support our growth.

You will greet customers, take orders in person, drive-thru, or online pickups; ensure orders match receipts; supervise staff; maintain cleanliness; follow food safety standards; and work closely with kitchen staff to keep orders flowing.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Communication

Leadership

Time management

Multitasking

Cash handling

POS skills

Problem solving

Attention to detail

Job description

Pedros Chicken in Klerksdorp, North West, seeks a motivated shift supervisor to lead a busy Wackys store. You will manage shift operations, ensure service, quality, and productivity standards, and support our growth.

You will greet customers, take orders in person, drive-thru, or online pickups; ensure orders match receipts; supervise staff; maintain cleanliness; follow food safety standards; and work closely with kitchen staff to keep orders flowing.