Store Opening Coordinator – Fast-Paced Customer Lead

Pedros; Cape Town; On-site; ZAR 134,000 - 167,000; Full time

Job summary

Pedros in Paarl, Cape Town, is opening a brand-new store and seeking energetic individuals to join the launch team. This role focuses on managing shift operations and delivering excellent service in a fast-paced environment.

You will greet customers warmly, take orders in person, drive-thru, or online pickups, present items correctly, and work with kitchen staff to ensure smooth order flow and quality. Supervisory experience is preferred.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take orders accurately in person, drive-thru, or online pickups.
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Communication skills

Attention to detail

Fast-paced environment

Time management

Multitasking

Teamwork

Cash handling

POS skills

Problem solving

Adaptability

Hygiene

Professionalism

Job description

Pedros in Paarl, Cape Town, is opening a brand-new store and seeking energetic individuals to join the launch team. This role focuses on managing shift operations and delivering excellent service in a fast-paced environment.

You will greet customers warmly, take orders in person, drive-thru, or online pickups, present items correctly, and work with kitchen staff to ensure smooth order flow and quality. Supervisory experience is preferred.