Service Technician

E&D Recruiters; Cape Town; On-site; ZAR 190,000 - 234,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Health, dental, and vision insurance

Paid time off

Career progression & training

Supportive team environment

Job summary

Our client in the Western Cape requires a Field Service Technician to install, maintain and repair specialized equipment across customer sites. You will travel extensively, diagnosing faults and providing on-site technical support to ensure peak system performance.

The role demands hands-on electrical aptitude, strong problem-solving skills and the ability to work independently, with after-hours support when needed. Based in Cape Town, this position offers a competitive package.

Qualifications

• Grade 12 and electrical technical qualification are required.
• Minimum 3 years experience in the electrical field.
• Valid driver’s licence is essential.
• Comfortable travelling extensively to different customer sites.
• Intermediate Microsoft Office skills.

Responsibilities

• Travel to customer sites for installations, maintenance and breakdowns.
• Install, program, repair and maintain electrical dosing equipment.
• Diagnose faults and perform technical troubleshooting.
• Carry out planned maintenance and emergency call-outs.

Skills

Electrical fault-finding

Customer-service

Troubleshooting

Travel regularly

Independent work

MS Office

Emergency after-hours

Education

Grade 12

Electrical technical qualification

Job description

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• Travel to customer sites to carry out installations, maintenance and breakdown calls.
• Install, programme, repair and maintain electronic chemical dosing equipment .
• Work on dosing systems connected to:
• Commercial laundry machines
• Commercial dishwashers
• Glass washers
• Crate washers
• Install soap dispensers, chemical dosing systems and related equipment.
• Diagnose faults and perform technical troubleshooting.
• Carry out planned maintenance and emergency call-outs.
• Visit customers regularly according to a structured call plan.
• Complete technical and service reports.
• Train customer staff on equipment and correct product use.
• Build strong relationships with key customer contacts.
• Provide prompt technical support and assistance.
• Assist customers with selecting and using the most appropriate products.
• Maintain HSE standards at customer sites.
• Manage stock and conduct stock counts where required.
• Submit weekly sales / technical reports.
• Keep up to date with chemicals, dosing equipment and cleaning systems.
• Grade 12.
• Minimum 3 years experience in the electrical field .
• Valid drivers licence.
• Comfortable travelling extensively to different customer sites.
• Good technical fault-finding and troubleshooting ability.
• Strong communication and customer-service skills.
• Able to work independently and manage a mobile service schedule.
• Willing to provide after-hours emergency service when required.

Key Responsibilities

• Travel to customer sites to carry out installations, maintenance and breakdown calls.
• Install, programme, repair and maintain electronic chemical dosing equipment .
• Work on dosing systems connected to:
• Commercial laundry machines
• Commercial dishwashers
• Glass washers
• Crate washers
• Install soap dispensers, chemical dosing systems and related equipment.
• Diagnose faults and perform technical troubleshooting.
• Carry out planned maintenance and emergency call-outs.
• Visit customers regularly according to a structured call plan.
• Complete technical and service reports.
• Train customer staff on equipment and correct product use.
• Build strong relationships with key customer contacts.
• Provide prompt technical support and assistance.
• Assist customers with selecting and using the most appropriate products.
• Maintain HSE standards at customer sites.
• Manage stock and conduct stock counts where required.
• Submit weekly sales / technical reports.
• Keep up to date with chemicals, dosing equipment and cleaning systems.

Minimum Requirements

• Grade 12.
• Electrical technical qualification.
• Minimum 3 years experience in the electrical field .
• Valid drivers licence.
• Comfortable travelling extensively to different customer sites.
• Intermediate Microsoft Office skills.
• Good technical fault-finding and troubleshooting ability.
• Strong communication and customer-service skills.
• Able to work independently and manage a mobile service schedule.
• Willing to provide after-hours emergency service when required.

Advantageous Experience
Experience in any of the following will be highly advantageous:

• Installation and maintenance of laundry dosing equipment .
• Programming of commercial laundry machines.
• Installation of commercial dishwashing machines.
• Installation of chemical dosing units.
• Maintenance and repair of industrial dishwashing equipment.
• Chemical dosing, commercial laundry, industrial cleaning or hygiene systems.

Personal Attributes
The successful candidate should be:

• Technically minded and analytical.
• Methodical and systematic.
• Customer focused and professional.
• Self-motivated and reliable.
• Able to work independently and as part of a team.
• Calm under pressure.
• Detail orientated with strong coordination skills.

Package
R17 865 CTC per month , inclusive of:

• Provident fund contributions
• Cell phone allowance

Plus: Company vehicle supplied for work purposes.

Field Service Technician - Installation & Maintenance

Our client is seeking a dedicated and experienced Field Service Technician to join their team in Cape Town . You will be responsible for the installation, maintenance, and repair of specialized equipment at customer sites across the Western Cape region. This role requires a hands‑on approach, meticulous attention to detail, and the ability to work autonomously in various environments. You will be the face of our client to their customers, ensuring their systems operate at peak performance and providing exceptional on‑site support. This is a vital role that demands technical expertise, excellent problem‑solving skills, and a commitment to customer satisfaction, contributing to the operational efficiency and reliability of our client’s services throughout the region.

About the Role

Our client is seeking a dedicated and experienced Field Service Technician to join their team in Cape Town . You will be responsible for the installation, maintenance, and repair of specialized equipment at customer sites across the Western Cape region. This role requires a hands‑on approach, meticulous attention to detail, and the ability to work autonomously in various environments. You will be the face of our client to their customers, ensuring their systems operate at peak performance and providing exceptional on‑site support. This is a vital role that demands technical expertise, excellent problem‑solving skills, and a commitment to customer satisfaction, contributing to the operational efficiency and reliability of our client’s services throughout the region.

Key Responsibilities

• Perform on‑site installation, configuration, and commissioning of new equipment according to technical specifications.
• Conduct routine preventive maintenance and inspections to ensure optimal system performance.
• Diagnose and repair equipment malfunctions, replacing faulty components as needed.
• Respond to emergency service calls and resolve issues promptly to minimize downtime.
• Maintain accurate service records, including work performed, parts used, and time spent.
• Provide technical guidance and training to customer staff on equipment operation and basic maintenance.

Requirements

• Proven experience as a Field Service Technician or in a similar hands‑on technical role.
• Strong mechanical and electrical aptitude with experience in equipment installation and repair .
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Excellent problem‑solving and diagnostic skills.
• Valid driver and a clean driving record are essential.
• Ability to travel regularly within the Cape Town and surrounding areas.

Benefits

• Competitive annual salary and overtime opportunities.
• Company vehicle and fuel card provided.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday leave.
• Opportunities for advanced technical training and career progression.
• A supportive team environment focused on service excellence.

Our client is seeking a skilled Field Service Technician to join their team based in Cape Town , focusing on the installation, maintenance, and repair of telecommunication equipment. You will be the primary point of contact for clients, ensuring seamless operation of their telecom systems at various sites across the region. This role demands excellent diagnostic skills, a hands‑on approach, and the ability to work autonomously in diverse environments. You will play a crucial role in maintaining customer satisfaction and upholding the company’s reputation for reliable service delivery in the competitive telecoms sector.

About the Role

Our client is seeking a skilled Field Service Technician to join their team based in Cape Town , focusing on the installation, maintenance, and repair of telecommunication equipment. You will be the primary point of contact for clients, ensuring seamless operation of their telecom systems at various sites across the region. This role demands excellent diagnostic skills, a hands‑on approach, and the ability to work autonomously in diverse environments. You will play a crucial role in maintaining customer satisfaction and upholding the company’s reputation for reliable service delivery in the competitive