Field Service Technician - Telecoms

Placements24; Centurion; On-site; ZAR 320,000 - 480,000; Full time

Benefits offered by this job

Company vehicle and fuel card provided

Medical aid and life insurance

Ongoing training and career growth

Job summary

Placements24 is seeking a Field Service Technician based in Centurion to install, maintain and repair telecom equipment at customer sites and company facilities. You will diagnose faults, configure devices, and perform routine upgrades while keeping precise service records and adhering to safety standards.

This role requires field autonomy and strong problem-solving in a dynamic environment. The ideal candidate has a technical qualification in electronics or telecommunications and a valid

Qualifications

• Technical qualification or certification in electronics, telecommunications, or a related field.
• Proven field service experience in telecom industry.
• Strong understanding of telecommunications systems and networking principles.
• Proficiency with diagnostic tools and test equipment.

Responsibilities

• Install, configure, and commission telecommunications equipment at customer sites.
• Perform routine maintenance, inspections, and upgrades on network infrastructure components.
• Diagnose and troubleshoot hardware and software issues, resolving faults to minimize downtime.
• Provide on-site technical support to customers and ensure service satisfaction.
• Maintain accurate service records of all calls, repairs, and installations using the reporting system.
• Adhere to safety regulations and company procedures while in the field.

Skills

Field service experience

Diagnostics and troubleshooting

Networking concepts

Problem solving

Education

Electronics/Telecommunications qualification

Related field certification

Tools

Diagnostic tools

Test equipment

Network monitoring tools

Job description

About the Role

Our client is looking for a dedicated and technically proficient Field Service Technician to join their team based in Centurion. In this role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment at customer sites and company facilities. You will play a critical role in ensuring the quality and reliability of our client's network services through hands-on technical support and timely issue resolution. This position requires a motivated individual who is comfortable working independently in the field and possesses strong diagnostic skills to address diverse technical challenges.

Key Responsibilities

• Install, configure, and commission telecommunications equipment, including routers, modems, and access points.
• Perform routine maintenance, inspections, and upgrades on network infrastructure components.
• Diagnose and troubleshoot hardware and software issues, resolving faults efficiently to minimize downtime.
• Provide on-site technical support to customers, ensuring satisfaction with services rendered.
• Maintain accurate records of all service calls, repairs, and installations using the company's reporting system.
• Adhere to all safety regulations and company procedures while performing duties in the field.

Requirements

• Technical qualification or certification in Electronics, Telecommunications, or a related field.
• Proven experience as a Field Service Technician or in a similar technical role within the telecom industry.
• Strong understanding of telecommunications systems, networking principles, and related technologies.
• Proficiency in using diagnostic tools and test equipment.
• Excellent problem-solving skills and attention to detail.
• Valid driver's license and a clean driving record are essential for this role.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Company vehicle and fuel card provided for business travel.
• Comprehensive benefits package including medical aid and life insurance.
• Ongoing training and opportunities for career advancement within the company.
• Supportive team environment and clear operational guidance.