Senior Telecoms Operations Leader: Drive Network Excellence

Placements24; Rustenburg; On-site; ZAR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Relocation assistance

Career growth opportunities

Bonus structure

Health and retirement benefits

Job summary

Placements24 in Rustenburg is seeking a seasoned Senior Telecoms Operations Manager to lead the operations team and oversee the telecommunications services, ensuring efficiency, reliability and customer satisfaction across the network.

You will manage a skilled staff of network technicians and engineers, drive strategic initiatives to enhance service delivery, optimize processes, and collaborate with sales, customer service and engineering for seamless operations.

Qualifications

• Bachelor's degree in Telecommunications, Engineering, Business Administration, or related field.
• 7+ years of experience in telecom operations management.
• Strong leadership and analytical skills.

Responsibilities

• Manage and direct the daily operations of the telecom network and related services.
• Develop and implement operational strategies to improve efficiency and service quality.
• Lead, mentor, and manage a team of network technicians and engineers.
• Oversee incident management, problem resolution, and change control processes.
• Collaborate with sales, customer service, and engineering for seamless service delivery.

Skills

Leadership

Team management

Analytical thinking

Decision making

Education

Bachelor's degree in Telecommunications, Engineering, Business Administration, or related field

Tools

Network management tools

Job description

Placements24 in Rustenburg is seeking a seasoned Senior Telecoms Operations Manager to lead the operations team and oversee the telecommunications services, ensuring efficiency, reliability and customer satisfaction across the network.

You will manage a skilled staff of network technicians and engineers, drive strategic initiatives to enhance service delivery, optimize processes, and collaborate with sales, customer service and engineering for seamless operations.