Lead Telecom Network Operations Manager, Durban

Placements24; Durban; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Relocation assistance

Company-provided mobile and laptop

Leadership role in telecom operations

Employee wellness programs

Job summary

Placements24 in Durban is seeking an experienced Lead Telecom Network Operations Manager to oversee the network operations center, ensuring uptime, performance and security across our extensive telecom infrastructure. You will lead a team of engineers and technicians and drive operational excellence in a fast-paced environment.

The ideal candidate will have deep knowledge of BGP/OSPF, monitoring tools, ITIL practices, and strong leadership to coordinate incidents, maintenance and upgrades for

Qualifications

• Bachelor's degree in computer science, information technology, electrical engineering or related field.
• At least 8 years in telecom network operations with 3+ years in a leadership role.
• Strong knowledge of network protocols (BGP, OSPF), switching, firewalls and transmission systems.
• Experience with network monitoring tools, NMS and OSS systems.
• Familiarity with ITIL-based incident, problem and change management.

Responsibilities

• Manage day-to-day telecom network operations to maximize uptime and service quality.
• Lead and develop the network operations team, including scheduling and performance reviews.
• Oversee incident management, rapid diagnosis, resolution and root-cause analysis.
• Implement proactive maintenance plans, monitoring strategies and capacity management.
• Ensure network security policies; conduct audits and vulnerability assessments.
• Manage vendor relationships for network support and maintenance.
• Maintain operational documentation, procedures, and knowledge base articles.

Skills

Network operations

Leadership & mentoring

Incident management

Communication & stakeholder management

Disaster recovery planning

Education

Bachelor's degree in CS/IT/Electrical Eng or related

Tools

NMS

OSS systems

Job description

Placements24 in Durban is seeking an experienced Lead Telecom Network Operations Manager to oversee the network operations center, ensuring uptime, performance and security across our extensive telecom infrastructure. You will lead a team of engineers and technicians and drive operational excellence in a fast-paced environment.

The ideal candidate will have deep knowledge of BGP/OSPF, monitoring tools, ITIL practices, and strong leadership to coordinate incidents, maintenance and upgrades for