Senior Telecoms NOC Operations Lead

Placements24; Welkom; On-site; ZAR 900,000 - 1,600,000; Full time

Benefits offered by this job

Health insurance

Provident fund

Performance-based bonuses

Certification opportunities

Career growth opportunities

Job summary

Placements24 is seeking a Senior Telecoms Operations Manager to lead the Network Operations Center in Welkom, Free State. You will oversee the network’s daily operations, driving performance, reliability, and service quality while managing a team of engineers and technicians.

The role requires a strong background in telecom infrastructure, ITIL-based service management, and proven leadership in a NOC setting.

Qualifications

• Bachelor’s degree in Telecommunications Engineering or related field.
• 6+ years of experience in telecommunications operations management.
• Proven experience leading technical teams in a NOC environment.
• Knowledge of telecom network technologies (mobile, fixed, IP).
• Experience with network monitoring tools and incident management systems.
• Strong ITIL-based processes, service management, and reporting.

Responsibilities

• Lead the Network Operations Center (NOC) team to ensure service delivery.
• Oversee monitoring, maintenance, and troubleshooting of telecom network infrastructure.
• Develop and enforce operational procedures to ensure network stability and performance.
• Manage incident response and resolution to minimize service disruptions.
• Ensure adherence to SLAs and KPIs across the network.
• Plan and manage network capacity to meet current and future demands.
• Oversee deployment and integration of new network technologies and equipment.
• Manage budgets for operating expenses and CAPEX related to network operations.
• Foster continuous improvement and proactive problem solving within the team.
• Ensure compliance with relevant industry regulations and security standards.

Skills

NOC leadership

Incident management

ITIL framework

Budget management

Team leadership

Network engineering

Reporting & analytics

Education

Telecommunications Engineering

Computer Science

Tools

Network monitoring tools

Incident management systems

Job description

Placements24 is seeking a Senior Telecoms Operations Manager to lead the Network Operations Center in Welkom, Free State. You will oversee the network’s daily operations, driving performance, reliability, and service quality while managing a team of engineers and technicians.

The role requires a strong background in telecom infrastructure, ITIL-based service management, and proven leadership in a NOC setting.