Senior Telecom Ops Leader | Drive Uptime & Innovation

Placements24; Randburg; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Executive health plan

Company car or allowance

Generous leave

Training and professional development

Job summary

Placements24 is assisting a leading telecommunications service provider in Randburg, Gauteng, seeking a Senior Telecommunications Operations Manager. You will oversee day-to-day network operations, lead a team of specialists, manage incidents, and drive improvements to uptime and efficiency.

The role requires a Bachelor's degree in a technical field and at least 7 years in telecom operations management, with strong knowledge of IP/MPLS, DWDM, and mobile networks.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications or a related technical field.
• Minimum 7 years of experience in telecommunications operations management.
• Strong knowledge of network technologies and protocols (IP, MPLS, DWDM, mobile networks).
• Experience with incident, problem and change management; leading teams.

Responsibilities

• Lead and manage the telecommunications operations team, providing guidance, mentorship, and performance management.
• Oversee monitoring, maintenance, and troubleshooting of network infrastructure (transmission, access, core).
• Develop and implement procedures and best practices for service quality and reliability.
• Manage the incident management process to resolve outages and degradations.
• Develop and track KPIs for network operations and team performance.
• Plan and coordinate network maintenance, upgrades, and deployments.
• Manage vendor relationships for operational support.
• Ensure compliance with security policies within operations.
• Drive continuous improvement to improve efficiency and reduce costs.

Skills

Leadership

Team management

Incident management

Problem solving

Stakeholder management

Communication

NOC experience

Education

Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications

Tools

IP/MPLS

DWDM

Mobile network infrastructure

Job description

Placements24 is assisting a leading telecommunications service provider in Randburg, Gauteng, seeking a Senior Telecommunications Operations Manager. You will oversee day-to-day network operations, lead a team of specialists, manage incidents, and drive improvements to uptime and efficiency.

The role requires a Bachelor's degree in a technical field and at least 7 years in telecom operations management, with strong knowledge of IP/MPLS, DWDM, and mobile networks.