Senior Telecoms Field Service Technician

Placements24; Klerksdorp; Presencial; ZAR 277.000 - 406.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Tools provided

Descripción de la vacante

Placements24 is seeking a Senior Telecoms Field Service Technician to join a dynamic telecommunications team in Klerksdorp, North West, South Africa. You will install, maintain and repair telecoms equipment at customer sites and network facilities.

The role requires at least 5 years of field service experience, strong networking knowledge (TCP/IP, Ethernet, Wi-Fi), and the ability to work independently to meet SLAs. A valid driver's license and willingness to travel are essential.

Formación

• Minimum of 5 years of Field Service experience in the telecoms industry.
• Ability to install, maintain, and troubleshoot telecoms equipment.
• Strong networking knowledge: TCP/IP, Ethernet, and Wi‑Fi.
• Proficient with diagnostic tools and test equipment.
• Excellent customer service and communication skills.
• Valid driver’s licence and a clean driving record.
• Willingness to travel within the territory.
• Technical certifications in networking or telecommunications are advantageous.
• Physically fit for manual tasks and working at heights when necessary.

Responsabilidades

• Install, configure, and maintain telecommunications equipment at sites.
• Diagnose and troubleshoot hardware and software issues.
• Perform routine maintenance of network infrastructure.
• Respond to service calls and ensure timely resolutions.
• Test network connectivity and performance after work.
• Follow safety protocols during field operations.
• Maintain accurate service records and inventory.
• Provide technical guidance to customers on services.
• Collaborate with internal teams to resolve complex problems.
• Work independently and manage daily SLAs.

Conocimientos

Network troubleshooting

Customer service

Diagnostics & testing

Wi‑Fi / TCP/IP / Ethernet

Driving license

Independent work

Educación

Technical networking/telecom certifications

Herramientas

Test equipment

Descripción del empleo

About the Role

Our client, a dynamic force in the telecommunications sector, is looking for a dedicated Senior Telecoms Field Service Technician to join their team in Klerksdorp, North West, ZA. This role is crucial for ensuring the successful installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and within network facilities. You will be expected to provide high-quality technical support, troubleshoot complex issues, and uphold the company's reputation for excellent service delivery in the Klerksdorp area. This is an opportunity to utilize your extensive field experience in a challenging yet rewarding telecoms role.

Key Responsibilities

• Install, configure, and maintain telecommunications equipment, including routers, switches, modems, and customer premise equipment (CPE).
• Perform diagnostics and troubleshooting to identify and resolve hardware and software issues.
• Conduct routine maintenance and inspections of network infrastructure.
• Respond to service calls and ensure timely resolution of customer issues.
• Test and verify network connectivity and performance after installations or repairs.
• Adhere to safety protocols and company standards during all field operations.
• Maintain accurate records of work performed, including service reports and inventory.
• Provide technical assistance and guidance to customers on the use of telecommunications services.
• Collaborate with internal teams to elevate and resolve complex technical problems.
• Work independently and manage time effectively to meet service level agreements (SLAs).

Requirements

• Minimum of 5 years of experience as a Field Service Technician in the telecoms industry.
• Proven ability to install, maintain, and troubleshoot a variety of telecommunications equipment.
• Strong understanding of networking concepts, including TCP/IP, Ethernet, and Wi‑Fi.
• Proficiency in using diagnostic tools and test equipment.
• Excellent customer service and communication skills.
• Ability to work independently and manage a daily schedule effectively in the Klerksdorp region.
• Valid driver’s licence and a clean driving record.
• Willingness to travel to various sites within the assigned territory.
• Technical certifications in networking or telecommunications are advantageous.
• Must be physically fit and able to perform tasks requiring manual labor and working at heights when necessary.

Benefits

This Klerksdorp, North West, ZA contractor position offers a competitive daily rate, with potential for contract extension based on performance. Our client provides necessary tools and a company vehicle for business use. You will gain valuable experience working with diverse telecoms technologies and contributing to essential service delivery in the Klerksdorp community. We value our contractors and ensure a professional working relationship, offering support for operational needs. This role is ideal for an experienced technician looking for flexible, project-based work.