Senior Telecom Field Technician

Placements24; Pretoria; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with overtime

Company vehicle

Fuel card

Mobile phone provided

Health insurance

Retirement plan

Ongoing training and certifications

Career progression

Job summary

Placements24 in Pretoria is seeking a Senior Telecom Field Technician to install, maintain, and repair telecom equipment at customer sites across Gauteng. You will configure routers, fiber optic gear, and CPE, diagnose field issues, and ensure reliable network performance while following safety and ticketing procedures.

The role requires a trade qualification in Telecommunications or Electronics and at least 5 years of field experience.

Qualifications

• Trade qualification or relevant certification in Telecommunications or Electronics.
• Minimum of 5 years of experience as a Telecom Field Technician or similar role.
• Proficiency with OTDRs, cable testers, and network analyzers.
• Strong knowledge of fiber optic installation and troubleshooting.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record.

Responsibilities

• Install, configure, test, and maintain telecommunications hardware at customer sites and network facilities.
• Diagnose and resolve technical issues in the field, performing repairs and replacements as needed.
• Conduct routine preventative maintenance on network infrastructure to ensure optimal performance.
• Adhere to safety protocols and company procedures during all field operations.
• Provide technical support and guidance to end-users and junior technicians.
• Document all service calls, issues, actions, and resolutions in the ticketing system.

Skills

Communication

Customer service

Problem solving

Field operations

Education

Telecom/Electronics certification

Tools

OTDRs

Cable testers

Network analyzers

Job description

About the Role

Our client in Pretoria is looking for a highly skilled and experienced Senior Telecom Field Technician to join their operational team in Gauteng. You will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and network facilities. This hands‑on role requires a strong technical aptitude, problem‑solving skills, and a commitment to providing exceptional service in the field. You'll play a vital part in ensuring the reliability and performance of our client's telecom services across the region.

Key Responsibilities

• Install, configure, test, and maintain telecommunications hardware, including routers, switches, fiber optic equipment, and customer premises equipment (CPE).
• Diagnose and resolve technical issues in the field, performing repairs and replacements as needed.
• Conduct routine preventative maintenance on network infrastructure to ensure optimal performance.
• Adhere to safety protocols and company procedures during all field operations.
• Provide technical support and guidance to end‑users and junior technicians.
• Document all service calls, including issues encountered, actions taken, and resolution, in the ticketing system.

Requirements

• Trade qualification or relevant certification in Telecommunications or Electronics.
• Minimum of 5 years of experience as a Telecom Field Technician or similar role.
• Proficiency with various testing equipment, including OTDRs, cable testers, and network analyzers.
• Strong knowledge of fiber optic installation and troubleshooting.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record are essential for this role.

Benefits

• Competitive salary with overtime opportunities.
• Company vehicle, fuel card, and mobile phone provided.
• Comprehensive health insurance and retirement plan.
• Ongoing training and opportunities to gain new certifications.
• A supportive team environment and clear career progression path.