Senior Social Media & Community Manager

Placements24; Stellenbosch; Ibrido; ZAR 600.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Competitive salary based on experience

Retirement fund and medical aid

Generous leave policy

Professional development and training

Descrizione del lavoro

Placements24 in Stellenbosch, Western Cape, is seeking a Senior Social Media & Community Manager to lead online brand presence and community growth. The role focuses on strategy, content, and audience engagement across e-commerce channels.

You will develop content strategies, manage channels, engage with audiences, and collaborate with marketing, sales, and product teams to drive brand growth in a hybrid work setting.

Competenze

• 5+ years of experience in social media management and community building.
• Bachelor's degree in Marketing, Communications, Journalism, or related field.
• Proven track record in developing social media strategies and campaigns.
• Strong content creation, copywriting, and basic design/video editing skills.

Mansioni

• Develop and implement comprehensive social media strategies to increase brand awareness and engagement.
• Create, curate, and manage engaging content across social channels.
• Monitor channels, respond to comments, and foster positive community interactions.
• Develop and manage social media advertising campaigns for reach and conversions.
• Analyze performance metrics and provide insights and recommendations.
• Stay updated on trends and platform changes; collaborate with marketing and product teams.

Conoscenze

Social media strategy

Community building

Copywriting

Video editing

Content creation

Formazione

Bachelor's degree in Marketing, Communications, Journalism, or related field

Strumenti

Sprout Social

Hootsuite

Descrizione del lavoro

About the Role

Our client is searching for a highly experienced and creative Senior Social Media & Community Manager to join their innovative team in **Stellenbosch, Western Cape**. This role is critical for building and nurturing our client's online community, driving brand engagement, and executing impactful social media strategies that align with e-commerce objectives. The ideal candidate will have a deep understanding of social media platforms, content creation, community management, and digital marketing trends. You will be responsible for developing content strategies, managing social media channels, engaging with our audience, and fostering a positive brand image. This is an excellent opportunity for a passionate social media expert to make a significant contribution within the vibrant and picturesque setting of **Stellenbosch, Western Cape**.

Key Responsibilities

• Develop and implement comprehensive social media strategies to increase brand awareness, engagement, and drive traffic to e-commerce platforms.
• Create, curate, and manage high-quality, engaging content (text, image, video) across all relevant social media channels.
• Actively monitor social media channels, respond to comments and messages promptly, and foster positive community interactions.
• Develop and manage social media advertising campaigns, optimizing for reach, engagement, and conversions.
• Analyze social media performance metrics, track KPIs, and provide regular reports with insights and recommendations.
• Stay up‑to‑date with the latest social media trends, platform updates, and emerging technologies.
• Collaborate with marketing, sales, and product teams to ensure brand consistency and integrated campaign execution.
• Identify and engage with influencers and brand advocates to expand reach and credibility.
• Manage the social media content calendar and posting schedule.
• Handle online reputation management and crisis communication as needed.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• 5+ years of experience in social media management and community building, preferably with a focus on e-commerce.
• Proven track record of developing and executing successful social media strategies and campaigns.
• Expertise in using social media management tools (e.g., Sprout Social, Hootsuite) and analytics platforms.
• Strong content creation skills, including copywriting and basic graphic design/video editing abilities.
• Excellent understanding of digital marketing principles, SEO, and content marketing.
• Exceptional written and verbal communication skills, with strong interpersonal abilities.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.
• Experience in the **Stellenbosch, Western Cape** region is advantageous.
• Demonstrated ability to engage and grow online communities.

Benefits

• Competitive salary based on experience and qualifications.
• Hybrid work model, offering flexibility and work‑life balance in **Stellenbosch, Western Cape**.
• Opportunity to work for a recognized brand with significant growth potential.
• Professional development and training opportunities.
• Retirement fund and medical aid benefits.
• Generous leave policy.
• A creative and collaborative work environment.