Senior Service Manager - Automotive Ops & Client Success

Deka Minas (Pty) Ltd; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Medical Aid Contribution

Performance Bonuses

Accommodation

Job summary

Deka Minas (Pty) Ltd in South Africa is looking for a seasoned Service Manager to oversee daily operations and ensure exceptional service delivery. With a decade of leadership experience, you will manage client relationships and facilitate training workshops.

If you're a proactive leader with a passion for customer service and operational excellence, this role offers benefits including medical aid contributions and performance bonuses. Elevate your career by applying now.

Qualifications

• 10+ years of experience in business management or operations.
• Proven ability to manage client relations and efficiently resolve conflicts.
• Strong background in customer service and workshop facilitation.

Responsibilities

• Oversee day-to-day operations for exceptional service delivery.
• Manage client relationships to foster loyalty and satisfaction.
• Facilitate workshops and training to enhance team skills.

Skills

Client relationship management

Conflict resolution

Customer service

Team management

Job description

Deka Minas (Pty) Ltd in South Africa is looking for a seasoned Service Manager to oversee daily operations and ensure exceptional service delivery. With a decade of leadership experience, you will manage client relationships and facilitate training workshops.

If you're a proactive leader with a passion for customer service and operational excellence, this role offers benefits including medical aid contributions and performance bonuses. Elevate your career by applying now.