Service Manager – Auto Dealership Operations Lead

Milton Resourcing; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

Milton Resourcing is seeking an experienced Service Manager for a leading dealership in Johannesburg, Gauteng. The ideal candidate will oversee workshop operations and drive service excellence while demonstrating strong leadership and management skills.

Applicants must have at least 5 years of experience in a service management role at a dealership, along with knowledge of BSI and Evolve systems. A strong customer service orientation and ability to thrive in a high-pressure environment are essential.

Qualifications

• 5+ years of experience in a Service Management role at a dealership.
• Strong knowledge of workshop operations, productivity, and CSI management.
• Ability to manage technicians and service advisors effectively.

Responsibilities

• Oversee workshop operations to drive service excellence.
• Manage performance of technicians and service advisors.
• Ensure compliance with OEM standards and dealership processes.

Skills

Service Management experience

Workshop operations knowledge

Leadership skills

Customer service abilities

Problem-solving skills

Tools

BSI system

Evolve system

Job description

Milton Resourcing is seeking an experienced Service Manager for a leading dealership in Johannesburg, Gauteng. The ideal candidate will oversee workshop operations and drive service excellence while demonstrating strong leadership and management skills.

Applicants must have at least 5 years of experience in a service management role at a dealership, along with knowledge of BSI and Evolve systems. A strong customer service orientation and ability to thrive in a high-pressure environment are essential.