Senior Automotive Service Leader — Drive Profit & Service

Placements24; Klerksdorp; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Leadership training

Job summary

Placements24 in Klerksdorp, South Africa, is seeking an experienced Automotive Service Manager to lead a busy dealership service department. You will oversee daily operations, quality control, and a team of technicians and service advisors to ensure efficient, first-rate service.

Responsibilities include scheduling, budgeting, cost control, workflow optimization, and driving profitability while maintaining exceptional customer satisfaction and retention.

Qualifications

• Proven experience as an Automotive Service Manager or in a similar leadership role within the automotive industry.
• Strong understanding of automotive repair processes and diagnostics.
• Excellent leadership, communication, and interpersonal skills.
• Experience in budgeting, cost control, and driving sales performance.

Responsibilities

• Manage day-to-day operations of the service department, including scheduling and workflow optimization.
• Lead and motivate technicians and service advisors to achieve goals.
• Ensure high-quality repair and maintenance services meeting customer expectations.
• Develop strategies to increase profitability and customer retention.
• Oversee parts inventory and cost-efficient stock management.
• Maintain safety and dealership policy compliance.

Skills

Leadership

Budget management

Customer service

Staff management

Diagnostics

Communication

Tools

Dealership management software

Diagnostic tools

Job description

Placements24 in Klerksdorp, South Africa, is seeking an experienced Automotive Service Manager to lead a busy dealership service department. You will oversee daily operations, quality control, and a team of technicians and service advisors to ensure efficient, first-rate service.

Responsibilities include scheduling, budgeting, cost control, workflow optimization, and driving profitability while maintaining exceptional customer satisfaction and retention.