Senior Auto Service Manager - Profit & Customer Excellence

Bonafide Human Capital (Pty) Ltd; Gauteng; On-site; ZAR 520,000 - 700,000; Full time

Job summary

Bonafide Human Capital (Pty) Ltd, acting on behalf of an automotive dealer client, seeks an experienced EE Service Manager for a high-volume Johannesburg North dealership. The role requires a qualified motor mechanic and relevant management experience to drive service profitability and customer satisfaction.

The incumbent will report to the Dealer Principal, oversee service department operations, monitor budgets, and lead staff development while ensuring compliance with OE standards and service

Qualifications

• Matric required; post-matric qualification in management will be advantageous.
• Fully computer literate with Microsoft Office suite.
• Experience in service department management in automotive environment preferred.

Responsibilities

• Customer focused management.
• Excellent negotiation skills.
• Excellent people management skills.
• Focus on driving performance.

Skills

Negotiation skills

People management

Motivation

Attention to detail

Education

Matric

Management qualification (advantage)

Tools

Microsoft Office

Job description

Bonafide Human Capital (Pty) Ltd, acting on behalf of an automotive dealer client, seeks an experienced EE Service Manager for a high-volume Johannesburg North dealership. The role requires a qualified motor mechanic and relevant management experience to drive service profitability and customer satisfaction.

The incumbent will report to the Dealer Principal, oversee service department operations, monitor budgets, and lead staff development while ensuring compliance with OE standards and service