Senior Retail Store Manager

Placements24; Upington; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Medical aid and retirement fund

Employee discounts

Professional development opportunities

Supportive, dynamic Upington team

Job summary

Placements24 in Upington, Northern Cape seeks a Senior Retail Store Manager to lead our flagship store. You will drive sales, manage inventory, and mentor a team of sales associates to deliver exceptional customer experiences.

The role requires proven retail leadership, strong communication, and the ability to optimize operations while upholding brand standards. Competitive package, performance bonuses, and development opportunities are offered in a dynamic Upington environment.

Qualifications

• Minimum 5 years in retail management with at least 2 years in senior role.
• Proven track record in driving sales and meeting revenue targets.
• Strong leadership, team management and interpersonal skills.
• Excellent understanding of retail operations including inventory and merchandising.
• Proficiency with POS systems and retail management software.
• Strong analytical and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee day-to-day operations of the Upington store.
• Develop and implement sales strategies to meet targets.
• Manage inventory, ordering, receiving, and stock control to minimize shrinkage.
• Lead, train, and mentor sales associates and supervisors.
• Ensure exceptional customer service is delivered consistently.
• Analyze sales data and market trends to identify opportunities.
• Manage store budgets, P&L, and operating expenses.
• Maintain visual merchandising standards to enhance product appeal.
• Ensure compliance with company policies and health and safety regulations.

Skills

Leadership

Sales Strategy

Team Management

Customer Service

Analytical Skills

Tools

POS systems

Retail management software

Job description

About the Role

Our client, a leading name in the retail sector, is seeking an experienced and dynamic Senior Retail Store Manager to oversee their flagship store in the heart of Upington, Northern Cape. This is a pivotal role requiring exceptional leadership, a deep understanding of retail operations, and a passion for delivering outstanding customer experiences. You will be instrumental in driving sales, managing inventory, leading and motivating a team of retail professionals, and ensuring the store operates at peak efficiency and profitability. The ideal candidate will thrive in a fast-paced environment and possess a proven track record of success in retail management. This is an exciting opportunity to make a significant impact within a well-established brand. The Upington location offers a unique blend of community engagement and commercial opportunity. Our client values innovation, customer-centricity, and employee development, making this a rewarding position for a career-driven individual.

Key Responsibilities

• Oversee all day-to-day operations of the retail store located in Upington, Northern Cape.
• Develop and implement effective sales strategies to achieve and exceed targets.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage and optimize product availability.
• Lead, train, and mentor a team of sales associates and supervisors, fostering a positive and productive work environment.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Manage store budgets, P&L, and operational expenses effectively.
• Maintain store visual merchandising standards to enhance product appeal and customer engagement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Act as a brand ambassador, upholding the values and image of Our client.

Requirements

• A minimum of 5 years of proven experience in retail management, with at least 2 years in a senior or managerial capacity.
• Demonstrated success in driving sales performance and achieving revenue targets.
• Strong leadership, team management, and interpersonal skills.
• Excellent understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in using POS systems and retail management software.
• Strong analytical and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including weekends and holidays, as required by the retail business environment in Upington.
• A passion for the retail industry and a commitment to excellence.
• South African citizen or legally permitted to work in the Republic of South Africa.

Benefits

• Competitive annual salary package.
• Performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Generous employee discount on Our client's products.
• Opportunities for professional development and career advancement within a growing retail organization.
• A supportive and dynamic work environment in Upington, Northern Cape.