Store Manager

Managed Personnel Services (Pty) Ltd; South Africa; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Performance bonuses

Health benefits

Employee discounts

Flexible work arrangements

Job summary

Managed Personnel Services (Pty) Ltd in Upington seeks an Assistant Retail Manager to support operations with remote oversight and hybrid scheduling. You will help manage store staff, drive sales, and uphold customer satisfaction while contributing to remote and on-site management tasks in the Northern Cape.

The role emphasizes leadership, retail knowledge, and the ability to coordinate across locations for optimal performance.

Qualifications

• Proven experience in a retail management or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in retail management software and POS systems.
• Excellent understanding of retail operations, sales strategies and customer service.
• Ability to contribute to remote management tasks and adapt to a hybrid work model.
• Demonstrated ability to drive performance and motivate teams in Upington.

Responsibilities

• Oversee daily store operations and achieve sales targets.
• Supervise and coach sales associates on customer service and sales techniques.
• Support inventory management, visual merchandising, and stock control.
• Help implement company policies for efficiency and compliance.
• Handle customer inquiries and resolve issues to maintain satisfaction.
• Contribute to remote operational strategy across locations.

Skills

Retail management

Staff coaching

Customer service

POS systems

Inventory control

Remote/Hybrid management

Tools

POS systems

Retail management software

Job description

About the Role

Our client is looking for a highly motivated and experienced Assistant Retail Manager to support operations for their retail presence in Upington , with a focus on remote oversight and coordination. You will assist in managing store staff, ensuring customer satisfaction, and driving sales performance, while also contributing to operational strategies that can be implemented remotely or with hybrid support. This role requires strong leadership qualities, a deep understanding of retail dynamics, and the ability to contribute to both on-site and off-site management tasks in the Northern Cape . You will be instrumental in fostering a productive team culture and achieving business objectives.

Key Responsibilities

• Assist the Retail Manager in overseeing daily store operations and achieving sales targets.
• Supervise and coach sales associates, providing guidance on customer service and sales techniques.
• Support inventory management, visual merchandising, and stock control processes.
• Help implement company policies and procedures to ensure operational efficiency and compliance.
• Handle customer inquiries and resolve issues to ensure a high level of customer satisfaction.
• Contribute to remote operational strategy development and implementation across different locations.

Requirements

• Proven experience in a retail management or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in retail management software and POS systems.
• Excellent understanding of retail operations, sales strategies, and customer service principles.
• Ability to contribute to remote management tasks and adapt to a hybrid work model.
• Demonstrated ability to drive performance and motivate teams in a retail setting like Upington .

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement and professional development.
• Employee discounts on store products.
• Comprehensive health and wellness benefits.
• A dynamic work environment with potential for flexible and remote working arrangements.