Retail Store Manager

Placements24; Noord-Kaap; Sur place; ZAR 360 000 - 520 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonuses

Employee discounts

Training & development

Growth opportunities

Résumé du poste

Placements24 is seeking a motivated Retail Store Manager to lead the Kimberley branch. You will oversee daily store operations, coach a team of sales associates and assistant managers, drive sales performance, and ensure exceptional customer service.

You will manage inventory, ordering, receiving, and stock control to minimize shrinkage, maintain striking visual merchandising, monitor KPIs, and ensure compliance with health and safety standards.

Qualifications

• 3-5 years of experience in retail management.
• Strong leadership and people management skills.
• Proficiency in inventory management, sales analysis, and basic financial reporting.

Responsabilités

• Oversee daily store operations and ensure efficient execution of retail processes.
• Lead, coach and develop a high-performing team of sales staff and assistant managers.
• Drive sales and profitability by implementing effective sales strategies and meeting store targets.

Connaissances

Leadership

People Management

Customer Service

Inventory Management

Sales Analysis

Financial Reporting

POS Systems

Time Management

Scheduling

Outils

Retail POS systems

Inventory management software

Description du poste

About the Role

Our client, a well-established and expanding national retail brand, is seeking a motivated and experienced Retail Store Manager to lead their branch in Kimberley. This is an exciting opportunity to take ownership of a store, drive sales performance, and foster a positive customer experience. You will be responsible for all aspects of store operations, including team leadership, inventory management, visual merchandising, and achieving sales targets. The ideal candidate will possess strong leadership qualities, a passion for retail, and a proven ability to manage a team effectively in the Northern Cape region. Join a company that values its employees and offers opportunities for growth and development.

Key Responsibilities

Oversee daily store operations, ensuring efficient and effective execution of all retail processes. Lead, coach, and develop a high-performing team of sales associates and assistant managers. Drive sales and profitability by implementing effective sales strategies and achieving store targets. Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage and ensure product availability. Ensure the store is presented to the highest standards through effective visual merchandising and maintenance. Deliver exceptional customer service, resolving customer inquiries and issues promptly and professionally. Monitor store performance metrics and implement action plans for improvement. Ensure compliance with all company policies, procedures, and health and safety regulations. Manage staff scheduling, payroll, and performance reviews. Contribute to local marketing initiatives to drive store traffic and brand awareness.

Requirements

Minimum of 3-5 years of experience in retail management, with a proven track record of success in driving sales and managing teams. Strong leadership and people management skills, with the ability to motivate and inspire staff. Excellent customer service skills and a commitment to delivering a superior shopping experience. Proficiency in inventory management, sales analysis, and basic financial reporting. Familiarity with retail POS systems and inventory management software. Strong organizational and time management skills. Ability to work flexible hours, including weekends and public holidays, as required by the business needs in Kimberley. A proactive approach to problem-solving and decision-making. Passion for the retail industry and brand values. Must be authorized to work in South Africa.

Benefits

• Competitive annual salary and performance-based bonuses.
• Opportunities for career advancement within a growing retail organization.
• Employee discounts on a wide range of products.
• Comprehensive training and development programs.
• A supportive and dynamic team environment.